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Harvard Case - Polygreen and Tilos: The World's First Zero-Waste Island

"Polygreen and Tilos: The World's First Zero-Waste Island" Harvard business case study is written by Atalay Atasu, Luk Wassenhove Van, Xabier Barriola, Elin Williams. It deals with the challenges in the field of Operations Management. The case study is 12 page(s) long and it was first published on : Nov 26, 2023

At Fern Fort University, we recommend Polygreen and Tilos adopt a comprehensive strategy focused on replicating their zero-waste model across multiple islands and regions, leveraging their success as a springboard for global impact. This strategy will involve a blend of innovative technology, robust supply chain management, and strategic partnerships to achieve sustainable growth and influence policy changes.

2. Background

The case study focuses on Polygreen and Tilos, a Greek island aiming to become the world's first zero-waste island. The project is spearheaded by Polygreen, a social enterprise, and supported by the local government. The initiative faces challenges in managing waste collection, recycling, and composting, while also promoting sustainable practices among residents. The success of this project has the potential to inspire similar initiatives globally, promoting environmental sustainability and circular economy principles.

The main protagonists are:

  • Polygreen: A social enterprise committed to achieving zero waste on Tilos.
  • Tilos Municipality: The local government collaborating with Polygreen to implement the project.
  • Residents of Tilos: The target audience for the project, whose behavior and participation are crucial for its success.

3. Analysis of the Case Study

This case study can be analyzed through the lens of operations strategy, supply chain management, and strategic planning.

Operations Strategy:

  • Lean Manufacturing: Polygreen's approach to waste management aligns with lean principles by minimizing waste and maximizing resource utilization.
  • Six Sigma: Implementing a robust quality management system based on Six Sigma principles can help ensure consistent and efficient waste processing.
  • Just-in-Time (JIT) Production: A JIT system for waste collection and processing can optimize resource allocation and minimize storage costs.
  • Process Design: Optimizing the waste collection, sorting, and recycling processes can enhance efficiency and reduce environmental impact.

Supply Chain Management:

  • Inventory Control: Implementing an effective inventory management system for recycled materials and compost can ensure efficient resource allocation and prevent waste.
  • Logistics Management: Optimizing the transportation of waste and recycled materials can reduce costs and environmental impact.
  • Reverse Logistics: Developing a robust reverse logistics system for managing returned or unusable materials is crucial for a circular economy approach.
  • Outsourcing Decisions: Strategic outsourcing of specific waste processing activities can leverage expertise and optimize resource utilization.

Strategic Planning:

  • Growth Strategy: Replicating the Tilos model on other islands and regions requires a well-defined growth strategy, including market research, resource allocation, and partnership development.
  • Competitive Strategy: Polygreen needs to differentiate itself from other waste management companies by emphasizing its commitment to environmental sustainability and social impact.
  • Environmental Sustainability: The core of the project's success hinges on its commitment to environmental sustainability, requiring continuous monitoring and improvement.
  • Business Models: Developing innovative business models that incorporate social impact and financial sustainability is critical for long-term success.

4. Recommendations

  1. Scale the Tilos Model: Polygreen should develop a replicable model that can be implemented on other islands and regions, leveraging their expertise and proven track record.
  2. Technology & Innovation: Invest in technology and innovation to optimize waste management processes, including AI-powered sorting systems, blockchain-based tracking, and smart waste bins.
  3. Strategic Partnerships: Form strategic partnerships with local governments, businesses, and NGOs to facilitate the adoption of the zero-waste model.
  4. Capacity Building: Develop training programs and educational initiatives to empower local communities and build capacity for sustainable waste management practices.
  5. Policy Advocacy: Advocate for policy changes that support the transition to a circular economy and incentivize zero-waste initiatives.
  6. Data Analytics: Implement data analytics to monitor performance, identify bottlenecks, and optimize operations for maximum efficiency and impact.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with Polygreen's core competencies in waste management and its mission to promote environmental sustainability.
  • External Customers and Internal Clients: The recommendations address the needs of both external stakeholders (residents, governments, businesses) and internal clients (Polygreen employees).
  • Competitors: The recommendations differentiate Polygreen from competitors by emphasizing its innovative approach, commitment to social impact, and focus on replicating the Tilos model.
  • Attractiveness: The recommendations are attractive from a financial perspective, as they leverage technology and partnerships to achieve scalability and cost-effectiveness.

6. Conclusion

Polygreen and Tilos have demonstrated the feasibility of achieving zero waste on a small island. By scaling this model through strategic partnerships, technological innovation, and policy advocacy, they can inspire a global movement towards a more sustainable future.

7. Discussion

Alternatives:

  • Focusing solely on Tilos: While this would be a less ambitious approach, it could limit Polygreen's impact and potentially stifle growth.
  • Partnering with large corporations: This could provide significant funding but may compromise Polygreen's social mission and independence.

Risks:

  • Lack of government support: Political instability or lack of commitment from local governments could hinder project implementation.
  • Technological challenges: Implementing new technologies may face unforeseen challenges and require ongoing adaptation.
  • Community resistance: Resistance from residents to change their habits and adopt new practices could hinder progress.

Key Assumptions:

  • Availability of funding: The project requires adequate funding for technology, infrastructure, and training.
  • Commitment from stakeholders: Sustained commitment from local governments, businesses, and residents is crucial for success.
  • Technological advancements: Continued advancements in waste management technologies are essential for optimizing processes and achieving scalability.

8. Next Steps

  1. Develop a detailed business plan: Outline the strategy for scaling the Tilos model, including target markets, financial projections, and resource allocation.
  2. Secure funding: Seek funding from investors, foundations, and government agencies to support the project's expansion.
  3. Pilot projects: Implement pilot projects on other islands or regions to test the replicable model and gather data for improvement.
  4. Build partnerships: Establish partnerships with local governments, businesses, and NGOs to facilitate project implementation and knowledge sharing.
  5. Develop training programs: Create training programs to equip local communities with the skills and knowledge needed for sustainable waste management.
  6. Monitor and evaluate: Continuously monitor project performance, identify areas for improvement, and adapt the model based on learnings.

By taking these steps, Polygreen and Tilos can pave the way for a world where zero waste is not just a dream but a reality.

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Case Description

The case describes how the Greek oil-spill specialist Polygreen diversified into municipal waste management and turned the Aegean paradise of Tilos into the world's first zero-waste island. Focusing on the company's charismatic CEO, Athanasios Polychronopoulos, the case follows the implementation of a business model based on the principles of the circular economy. The project progresses from the selection of the location to negotiating a "free" contract with the municipality, to rebuilding a whole new team and raising awareness in a community where sorting and recycling are not the norm. A few months later, the operation has to scale up massively for the summer season to cope with thousands of tourists. The results of this apparently successful experiment enable Polygreen to bid for similar business in new municipalities and markets in the Middle East, where it can apply the learning from Tilos.

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