Harvard Case - The Commission on Presidential Debates
"The Commission on Presidential Debates" Harvard business case study is written by Boris Groysberg, Alexis Lefort, Kerry Herman, Joshua Groysberg. It deals with the challenges in the field of Organizational Behavior. The case study is 43 page(s) long and it was first published on : Oct 11, 2022
At Fern Fort University, we recommend a comprehensive overhaul of the Commission on Presidential Debates (CPD) to address its declining public trust, enhance its inclusivity, and ensure the integrity of future debates. This includes a multi-faceted approach encompassing organizational culture, leadership styles, diversity and inclusion, communication strategies, and technology integration.
2. Background
The Commission on Presidential Debates (CPD) is a non-profit organization responsible for organizing and managing the general election debates for the President and Vice President of the United States. The case study highlights the CPD's declining public trust, stemming from concerns about its neutrality, transparency, and inclusivity. The main protagonists are the CPD board members, who are tasked with navigating these challenges and ensuring the organization's continued relevance in the political landscape.
3. Analysis of the Case Study
The CPD faces a complex set of challenges that require a multifaceted approach. The following frameworks can help us analyze the situation:
- Organizational Culture: The CPD's culture appears to be entrenched in tradition and a perceived lack of responsiveness to public concerns. This rigidness has contributed to the perception of bias and a lack of transparency.
- Leadership Styles: The current leadership style within the CPD appears to be more focused on maintaining the status quo rather than embracing change and innovation. This has led to a lack of adaptability and a failure to address the evolving needs of the electorate.
- Diversity and Inclusion: The CPD has been criticized for its lack of diversity in terms of both its board membership and the candidates invited to participate in the debates. This has raised concerns about the organization's ability to represent the interests of all Americans.
- Communication Strategies: The CPD's communication with the public has been perceived as inadequate and lacking in transparency. This has fueled public distrust and created an environment where misinformation can flourish.
- Technology Integration: The CPD has been slow to embrace new technologies, which has limited its ability to reach wider audiences and engage with the public in a more interactive and dynamic way.
4. Recommendations
To address these challenges, the CPD should implement the following recommendations:
- Organizational Culture Change:
- Leadership Development: The CPD should invest in leadership development programs for its board members, focusing on fostering a culture of transparency, responsiveness, and inclusivity. This should include training on emotional intelligence, conflict resolution, and transformational leadership.
- Diversity and Inclusion Initiatives: The CPD should actively recruit and appoint board members with diverse backgrounds and perspectives, reflecting the demographics of the American electorate. This will enhance the organization's credibility and demonstrate its commitment to inclusivity.
- Transparency and Accountability: The CPD should establish clear guidelines for its decision-making processes and make its internal operations more transparent. This could involve publishing meeting minutes, financial reports, and selection criteria for debate participants.
- Communication Strategy:
- Public Engagement: The CPD should actively engage with the public through social media, town hall meetings, and other platforms to address concerns and build trust. This should involve transparent communication about its decision-making processes and a commitment to responding to public feedback.
- Media Relations: The CPD should develop a proactive media relations strategy to ensure accurate and timely information about its activities is disseminated to the public. This should involve establishing clear communication protocols for media inquiries and proactively engaging with journalists.
- Technology Integration:
- Digital Platforms: The CPD should invest in developing robust digital platforms to reach wider audiences, including those who may not be able to access traditional media. This could involve creating online forums for public discourse, using social media to engage with the public, and exploring new technologies like virtual reality for debate participation.
- Data Analytics: The CPD should utilize data analytics to better understand public opinion and preferences, enabling it to tailor its communication and programming to meet the evolving needs of the electorate.
5. Basis of Recommendations
These recommendations are based on the following considerations:
- Core Competencies and Consistency with Mission: The recommendations align with the CPD's mission to ensure the integrity and relevance of presidential debates. By enhancing transparency, inclusivity, and public engagement, the CPD can restore public trust and ensure the debates remain a vital part of the democratic process.
- External Customers and Internal Clients: The recommendations address the concerns of both external stakeholders, including the public and media, as well as internal stakeholders, including board members and staff. By fostering a more inclusive and transparent organization, the CPD can build stronger relationships with all stakeholders.
- Competitors: While the CPD does not have direct competitors in the traditional sense, it faces competition from alternative platforms for political discourse, such as social media and online forums. By embracing new technologies and engaging with the public in a more dynamic way, the CPD can remain relevant and maintain its position as the leading platform for presidential debates.
- Attractiveness: The recommendations are likely to enhance the CPD's attractiveness to potential donors and sponsors. By demonstrating a commitment to transparency, inclusivity, and public engagement, the CPD can build a stronger reputation and attract support from individuals and organizations who share its values.
6. Conclusion
The CPD faces a critical juncture in its history. By embracing these recommendations, the organization can overcome its current challenges, restore public trust, and ensure the continued relevance of presidential debates in the American political landscape.
7. Discussion
Other alternatives not selected include:
- Maintaining the Status Quo: This option would likely lead to a further decline in public trust and the CPD's relevance.
- Dissolving the CPD: This option would eliminate the current structure but would not address the underlying issues of public trust and inclusivity.
The recommendations carry some risks, including:
- Resistance to Change: Some board members may resist the proposed changes, particularly those who are comfortable with the status quo.
- Financial Constraints: Implementing these recommendations may require significant financial resources, which may be challenging to secure.
Key assumptions include:
- Public Willingness to Engage: The recommendations assume that the public is willing to engage with the CPD in a more active and constructive way.
- Political Will: The recommendations assume that there is sufficient political will among stakeholders to support the proposed changes.
8. Next Steps
The CPD should implement the recommendations in a phased approach, starting with:
- Phase 1 (Short-Term): Establish a task force to develop and implement a comprehensive communication strategy, including a public engagement plan and a media relations strategy. This phase should also focus on building a more diverse and inclusive board.
- Phase 2 (Mid-Term): Develop and implement a plan for technology integration, including the creation of digital platforms and the use of data analytics.
- Phase 3 (Long-Term): Continue to monitor and evaluate the effectiveness of the implemented changes, making adjustments as needed.
By taking these steps, the CPD can ensure that presidential debates remain a vital part of the American democratic process, fostering informed public discourse and promoting a more inclusive and representative political landscape.
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Case Description
The Commission on Presidential Debates (CPD) has organized the presidential and vice-presidential debates in the United States since 1988. In the spring of 2022, the Republican National Committee threatened to bar their nominees from participating in any CPD-sponsored debates in the upcoming election. The CPD must decide how to handle this challenge.
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