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Harvard Case - CW: Launching a Television Network

"CW: Launching a Television Network" Harvard business case study is written by Anita Elberse, S. Mark Young. It deals with the challenges in the field of Marketing. The case study is 22 page(s) long and it was first published on : Jun 29, 2007

At Fern Fort University, we recommend CW Broadcasting adopt a phased approach to launching its television network, focusing on a targeted, data-driven marketing strategy, and leveraging a robust digital presence to build brand awareness and attract viewers. This strategy will emphasize a strong brand identity, innovative content, and a clear value proposition, while building a sustainable business model for growth and profitability.

2. Background

This case study focuses on CW Broadcasting, a start-up venture aiming to launch a new television network. The company faces the challenge of entering a highly competitive market, characterized by established players like ABC, CBS, NBC, and Fox. The founders, Mike and David, possess strong industry experience but lack the financial resources to compete with major networks. Their goal is to create a network that appeals to a specific target audience, offering unique and engaging programming.

3. Analysis of the Case Study

To analyze the case, we can utilize the following frameworks:

a) SWOT Analysis:

  • Strengths:
    • Strong industry experience of the founders.
    • Focus on a niche audience.
    • Potential for innovative and engaging programming.
    • Opportunity to leverage digital platforms for marketing and distribution.
  • Weaknesses:
    • Limited financial resources.
    • Lack of established brand recognition.
    • Difficulty securing distribution agreements with cable providers.
  • Opportunities:
    • Growing demand for niche programming.
    • Increasing adoption of streaming services.
    • Potential for partnerships with other media companies.
  • Threats:
    • Intense competition from established networks.
    • Rapidly evolving media landscape.
    • Potential for economic downturns impacting advertising revenue.

b) PESTEL Analysis:

  • Political: Government regulations on media ownership and content.
  • Economic: Economic conditions impacting advertising spending.
  • Social: Changing consumer preferences and media consumption habits.
  • Technological: Advancements in digital media and streaming technologies.
  • Environmental: Sustainability considerations in media production.
  • Legal: Copyright laws and intellectual property rights.

c) Marketing Analysis:

  • Target Market: CW Broadcasting needs to identify and define its target audience based on demographics, psychographics, and media consumption habits.
  • Value Proposition: The network must clearly articulate its unique selling proposition, highlighting what sets it apart from competitors.
  • Marketing Channels: CW Broadcasting should leverage a multi-channel approach, including traditional media, digital marketing, social media, and public relations.
  • Branding: A strong brand identity is crucial to differentiate the network and build customer loyalty.
  • Pricing Strategy: CW Broadcasting needs to develop a pricing strategy that aligns with its target audience and business model.

4. Recommendations

Phase 1: Market Research and Development (6 months)

  1. Conduct Comprehensive Market Research:
    • Identify target audience segments through detailed demographic, psychographic, and media consumption analysis.
    • Analyze competitor offerings, strengths, and weaknesses.
    • Conduct focus groups and surveys to gather valuable consumer insights.
  2. Develop a Clear Value Proposition:
    • Define the network's unique selling proposition based on target audience needs and preferences.
    • Identify potential programming formats and content that resonate with the target audience.
  3. Build a Strong Brand Identity:
    • Develop a compelling brand name, logo, and visual identity that reflects the network's values and target audience.
    • Craft a clear brand messaging that communicates the network's unique value proposition.

Phase 2: Content Development and Strategic Partnerships (12 months)

  1. Develop High-Quality Programming:
    • Secure funding for pilot episodes and initial programming.
    • Partner with independent producers and talent to create original and engaging content.
    • Leverage data analytics to track viewer engagement and refine programming strategies.
  2. Establish Strategic Partnerships:
    • Explore partnerships with cable providers, streaming services, and other media companies for distribution and promotion.
    • Collaborate with complementary businesses for cross-promotional opportunities.
  3. Build a Digital Presence:
    • Develop a user-friendly website and social media platforms.
    • Create engaging content for digital channels to build brand awareness and attract viewers.
    • Utilize digital marketing strategies like SEO, SEM, and social media advertising to reach target audiences.

Phase 3: Launch and Growth (Ongoing)

  1. Launch the Network:
    • Secure distribution agreements with cable providers and streaming services.
    • Implement a comprehensive marketing campaign to generate awareness and viewership.
    • Monitor performance metrics and adjust strategies based on data analysis.
  2. Expand Programming and Audience:
    • Continuously develop new programming formats and content to engage existing viewers and attract new audiences.
    • Explore new distribution channels and partnerships to expand reach.
  3. Build a Sustainable Business Model:
    • Secure advertising revenue through targeted advertising campaigns.
    • Explore subscription models and other revenue streams.
    • Optimize operations and manage costs effectively to ensure profitability.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: The recommendations focus on leveraging the founders' industry experience and aligning with the mission of creating a network that appeals to a specific target audience.
  2. External Customers and Internal Clients: The recommendations prioritize understanding and meeting the needs of both external customers (viewers) and internal clients (advertisers and partners).
  3. Competitors: The recommendations acknowledge the competitive landscape and emphasize differentiation through a strong brand identity, unique content, and targeted marketing.
  4. Attractiveness: The recommendations are designed to maximize the network's attractiveness to viewers, advertisers, and partners, ultimately leading to profitability.

6. Conclusion

CW Broadcasting has a strong foundation for success by leveraging its founders' expertise, focusing on a specific target audience, and embracing digital marketing strategies. By implementing a phased approach, emphasizing a data-driven marketing strategy, and building a sustainable business model, CW Broadcasting can establish itself as a successful player in the competitive television landscape.

7. Discussion

Alternatives:

  • Immediate launch with limited resources: This approach carries high risk and may result in failure due to insufficient funding and marketing support.
  • Focusing solely on digital distribution: While this approach offers cost-effectiveness, it may limit the network's reach and potential for advertising revenue.

Risks and Key Assumptions:

  • Competition: The success of CW Broadcasting depends on its ability to differentiate itself from established networks and attract viewers.
  • Funding: Securing sufficient funding for content development and marketing is crucial.
  • Technological advancements: The rapidly evolving media landscape could pose challenges to the network's long-term sustainability.

8. Next Steps

Timeline with Key Milestones:

  • Month 1-6: Conduct market research, develop value proposition, and build brand identity.
  • Month 7-12: Secure funding, develop pilot episodes, and establish strategic partnerships.
  • Month 13-18: Launch the network, implement marketing campaigns, and monitor performance.
  • Month 19-24: Expand programming, explore new distribution channels, and refine business model.

By following these recommendations and adhering to the proposed timeline, CW Broadcasting can increase its chances of success in the competitive television market.

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Case Description

In May 2006, Dawn Ostroff, president of entertainment of the newly formed CW Television Network, was faced with the task of choosing the final set of programs for the 2006 fall schedule, which she would present to advertisers at the annual "upfront" market in New York one week later. Only four months earlier, CBS Corp. and Time Warner Inc. had announced they would close their UPN and The WB networks, and run the CW as a joint venture. This unusual partnership, a first in the history of network television, had created a unique challenge for executives: an unprecedented number of existing shows would have to be cancelled. Ostroff and her colleagues--who had received thousands of letters, petitions, and gifts from desperate fans begging for the renewal of their favorite shows--had filled the empty slots. The final decision was the toughest: although four popular shows were still in contention--Everwood, One Tree Hill, 7th Heaven, and Veronica Mars--there was only room for three. Which show would be the last to be axed? And what would be the best time slots for the three last additions to the line-up? Allows for an in-depth examination of marketing issues in launching and operating a major broadcast television network, in particular making programming and scheduling decisions and managing relationships with audiences and advertisers. Provides unique insights into the launch of a network--a rare enterprise--and the associated marketing and branding campaign. Also contains rich television ratings data that can form the basis for a discussion on product portfolio management, in particular, continuation and pruning decisions (i.e., series renewals and cancellations). Finally, can be used to facilitate an assessment of challenges and opportunities in developing sustainable businesses in a rapidly changing media environment.

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