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Harvard Case - Head Ski Co., Inc.

"Head Ski Co., Inc." Harvard business case study is written by C. Roland Christensen, Howard H. Stevenson. It deals with the challenges in the field of General Management. The case study is 26 page(s) long and it was first published on : Jul 1, 1967

At Fern Fort University, we recommend Head Ski Co., Inc. adopt a strategic growth plan focused on international expansion and product diversification while maintaining a strong commitment to corporate social responsibility and innovation. This plan should leverage the company's existing strengths in product development, brand management, and manufacturing processes to enter new markets and expand its product portfolio.

2. Background

Head Ski Co., Inc. is a leading manufacturer of skis, snowboards, and related winter sports equipment. The company has a strong reputation for quality and innovation, and its products are sold globally. However, Head faces challenges from increasing competition and changing consumer preferences. The case study highlights the company's need to develop a new growth strategy to address these challenges and ensure long-term success.

The main protagonists in the case are:

  • Walter Schoell, CEO of Head Ski Co., Inc., who is tasked with leading the company through a period of significant change.
  • The Board of Directors, who are responsible for overseeing the company's strategic direction and financial performance.
  • The Management Team, who are responsible for implementing the company's strategic plans and managing day-to-day operations.

3. Analysis of the Case Study

To analyze Head Ski Co.'s situation, we will utilize the following frameworks:

a) SWOT Analysis:

  • Strengths: Strong brand recognition, established manufacturing capabilities, innovative product development, global distribution network.
  • Weaknesses: Limited product diversification, reliance on a single market segment (winter sports), potential vulnerability to economic downturns.
  • Opportunities: Expanding into emerging markets, developing new product lines, leveraging technology for enhanced customer experiences, promoting sustainability initiatives.
  • Threats: Increasing competition from both established and emerging players, changing consumer preferences, economic fluctuations, environmental regulations.

b) Porter's Five Forces:

  • Threat of New Entrants: Moderate, due to high capital investment and established brand loyalty.
  • Bargaining Power of Buyers: Moderate, as consumers have a wide range of choices but value brand reputation and performance.
  • Bargaining Power of Suppliers: Moderate, as Head relies on a diverse supply chain but faces potential disruption from material shortages or price fluctuations.
  • Threat of Substitute Products: High, as alternative recreational activities and technological advancements can impact winter sports participation.
  • Rivalry Among Existing Competitors: High, as the market is crowded with established players vying for market share.

c) Balanced Scorecard:

  • Financial: Increase revenue and profitability, improve return on investment, optimize capital structure.
  • Customer: Enhance brand loyalty, expand customer base, improve customer satisfaction, develop personalized experiences.
  • Internal Processes: Optimize manufacturing processes, improve product quality, enhance supply chain efficiency, streamline operations.
  • Learning and Growth: Foster innovation and creativity, develop employee skills, attract and retain top talent, promote a culture of excellence.

4. Recommendations

Head Ski Co., Inc. should implement the following strategic initiatives to achieve sustainable growth:

a) International Expansion:

  • Target Emerging Markets: Focus on countries with growing middle classes and a rising interest in winter sports, such as China, India, and South America.
  • Adapt Products and Marketing: Tailor product offerings and marketing campaigns to local preferences and cultural sensitivities.
  • Strategic Partnerships: Collaborate with local distributors, retailers, and government agencies to build brand awareness and facilitate market entry.

b) Product Diversification:

  • Expand Product Portfolio: Introduce new product lines beyond traditional skis and snowboards, such as ski apparel, accessories, and equipment for other winter sports.
  • Develop Innovative Products: Utilize technology and research to create high-performance, sustainable, and user-friendly products.
  • Focus on Niche Markets: Target specific segments with specialized needs, such as performance athletes, eco-conscious consumers, or families.

c) Corporate Social Responsibility:

  • Environmental Sustainability: Implement eco-friendly manufacturing processes, reduce carbon footprint, and promote sustainable sourcing practices.
  • Community Engagement: Partner with local organizations to support community development and promote winter sports participation.
  • Ethical Sourcing: Ensure fair labor practices and responsible sourcing throughout the supply chain.

d) Innovation Management:

  • Invest in Research and Development: Allocate resources to develop cutting-edge technologies and innovative product designs.
  • Foster a Culture of Innovation: Encourage employees to share ideas, experiment with new concepts, and embrace a culture of continuous improvement.
  • Strategic Partnerships: Collaborate with universities, research institutions, and technology startups to access new knowledge and expertise.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: Head's strengths in product development, brand management, and manufacturing processes align with the proposed growth strategy.
  • External customers and internal clients: The recommendations address changing consumer preferences and the need to attract new customer segments while providing employees with opportunities for growth and development.
  • Competitors: The recommendations aim to differentiate Head from competitors by focusing on emerging markets, product diversification, and corporate social responsibility.
  • Attractiveness: The proposed initiatives offer significant potential for revenue growth, market share expansion, and long-term profitability.

6. Conclusion

By implementing these recommendations, Head Ski Co., Inc. can achieve sustainable growth and maintain its position as a leading player in the winter sports industry. The company's commitment to innovation, international expansion, and corporate social responsibility will enable it to navigate the challenges of a dynamic market and secure a bright future.

7. Discussion

Alternatives not selected:

  • Mergers and acquisitions: While acquisitions could provide immediate market access, they carry significant risks and may not align with Head's core competencies.
  • Cost reduction: While cost-cutting measures can improve short-term profitability, they can hinder innovation and long-term growth.

Risks and key assumptions:

  • Economic fluctuations: The global economy can impact consumer spending on discretionary items like winter sports equipment.
  • Competition: New entrants and established players can disrupt the market with innovative products or aggressive pricing strategies.
  • Technology advancements: Rapid technological changes can create new opportunities but also pose challenges to existing products and business models.

8. Next Steps

  • Develop a detailed strategic plan: Outline specific goals, timelines, and resource allocation for each initiative.
  • Establish a dedicated team: Assemble a cross-functional team to oversee the implementation of the growth strategy.
  • Communicate the plan to stakeholders: Share the vision and goals with employees, investors, and other stakeholders to ensure alignment and support.
  • Monitor progress and adapt: Regularly assess the effectiveness of the initiatives and make adjustments as needed to ensure continued success.

By taking these steps, Head Ski Co., Inc. can transform its business and achieve sustained growth while maintaining its commitment to quality, innovation, and corporate social responsibility.

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Case Description

Describes the development of the company to its present preeminence in high-priced skis and the avenues that it can follow to obtain new growth.

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