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Harvard Case - Edmonton City Centre Airport: A Sustainability Challenge for a Growing City

"Edmonton City Centre Airport: A Sustainability Challenge for a Growing City" Harvard business case study is written by Neetu Sharma, Kristel Owens, Graham Graff, Trent Nabe, Poonam Randhawa, Joel Gehman. It deals with the challenges in the field of General Management. The case study is 10 page(s) long and it was first published on : Jun 1, 2017

At Fern Fort University, we recommend Edmonton City Centre Airport (YXD) adopt a comprehensive sustainability strategy focused on operational efficiency, community engagement, and technological innovation. This strategy should prioritize reducing the airport's environmental footprint, enhancing its economic impact, and fostering a positive relationship with the surrounding community. This approach will position YXD as a leader in sustainable aviation, attracting passengers, airlines, and investors while contributing to Edmonton's overall growth and prosperity.

2. Background

Edmonton City Centre Airport (YXD) faces a critical juncture. As Edmonton experiences rapid growth, YXD needs to balance its expansion ambitions with the growing demand for sustainable practices. The airport's current operations contribute to environmental concerns, including noise pollution and greenhouse gas emissions. Furthermore, YXD faces competition from the larger Edmonton International Airport (YEG), which offers more extensive flight options and infrastructure.

The case study highlights the airport's commitment to sustainability, evident in its investments in renewable energy sources and noise reduction initiatives. However, YXD needs a more comprehensive and strategic approach to address its sustainability challenges effectively.

The main protagonists of the case study are:

  • YXD Management: They are tasked with navigating the complex issues of sustainability, growth, and community relations.
  • Edmonton City Council: They play a crucial role in shaping the city's development and sustainability policies, which directly impact YXD's operations.
  • Local Residents: Their concerns about noise pollution and environmental impact influence YXD's decision-making.
  • Airlines: Their cooperation and commitment to sustainability are crucial for YXD's success in achieving its environmental goals.

3. Analysis of the Case Study

To analyze YXD's situation, we can utilize the SWOT analysis framework:

Strengths:

  • Central location: YXD's proximity to the city center offers convenience for passengers and businesses.
  • Focus on sustainability: YXD's commitment to sustainability initiatives sets it apart from other airports.
  • Community engagement: YXD has established positive relationships with local stakeholders.
  • Potential for growth: Edmonton's growth presents opportunities for YXD to expand its operations.

Weaknesses:

  • Limited capacity: YXD's smaller size restricts its ability to handle larger aircraft and offer extensive flight options.
  • Noise pollution: YXD's operations generate significant noise pollution, impacting nearby residents.
  • Limited infrastructure: YXD's infrastructure is less developed compared to YEG, impacting passenger experience and airline operations.
  • Financial constraints: YXD may face financial limitations in implementing ambitious sustainability projects.

Opportunities:

  • Technological advancements: Emerging technologies can help YXD improve efficiency, reduce emissions, and enhance passenger experience.
  • Growing demand for sustainable travel: Passengers are increasingly seeking eco-friendly travel options, creating a market opportunity for YXD.
  • Partnerships with airlines: Collaboration with airlines committed to sustainability can drive innovation and reduce environmental impact.
  • Government support: YXD can leverage government funding and incentives to support its sustainability initiatives.

Threats:

  • Competition from YEG: YEG's larger size and infrastructure pose a significant competitive threat to YXD.
  • Economic downturn: A decline in economic activity could negatively impact air travel demand and YXD's revenue.
  • Regulatory changes: New regulations regarding environmental standards could impose additional costs and challenges on YXD.
  • Public perception: Negative public perception regarding YXD's environmental impact could harm its reputation and future growth.

4. Recommendations

To address YXD's sustainability challenges and capitalize on its opportunities, we recommend the following:

1. Develop a Comprehensive Sustainability Strategy:

  • Define clear sustainability goals: Establish measurable targets for reducing emissions, minimizing noise pollution, and promoting responsible resource management.
  • Integrate sustainability into all operations: Embed sustainability considerations into every aspect of YXD's operations, from procurement to airport design and maintenance.
  • Prioritize innovation: Invest in research and development to explore and implement cutting-edge technologies for sustainable aviation.
  • Engage stakeholders: Involve local communities, airlines, and other stakeholders in the development and implementation of the sustainability strategy.

2. Invest in Green Technologies and Infrastructure:

  • Renewable energy sources: Expand the use of solar and wind power to reduce reliance on fossil fuels.
  • Energy-efficient infrastructure: Upgrade airport buildings and facilities to improve energy efficiency and reduce energy consumption.
  • Electric ground handling equipment: Transition to electric vehicles and equipment for ground operations to minimize emissions.
  • Sustainable materials: Utilize sustainable materials in construction and renovation projects, reducing the environmental impact of airport infrastructure.

3. Enhance Community Engagement and Communication:

  • Transparent communication: Provide regular updates to the community on YXD's sustainability progress and initiatives.
  • Community outreach programs: Engage with local residents through events, workshops, and educational programs to address concerns and build trust.
  • Noise mitigation strategies: Invest in noise reduction technologies and implement effective noise mitigation measures to minimize the impact on nearby communities.
  • Community partnerships: Collaborate with local organizations on environmental projects and initiatives to foster a sense of shared responsibility.

4. Leverage Technology and Data Analytics:

  • Data-driven decision making: Utilize data analytics to monitor and optimize YXD's environmental performance and identify areas for improvement.
  • Smart airport technology: Implement smart airport technologies to improve efficiency, reduce waste, and enhance passenger experience.
  • Digital communication platforms: Utilize digital platforms to communicate with passengers, airlines, and stakeholders about sustainability initiatives and updates.
  • AI-powered solutions: Explore the use of AI and machine learning to optimize operations, predict demand, and improve resource management.

5. Foster Partnerships and Collaboration:

  • Airline partnerships: Collaborate with airlines committed to sustainability to implement joint initiatives and share best practices.
  • Government partnerships: Seek government funding and support for sustainability projects and initiatives.
  • Industry collaborations: Engage with other airports and industry stakeholders to share knowledge and learn from best practices.
  • Academic collaborations: Partner with universities and research institutions to explore innovative solutions and develop new technologies.

5. Basis of Recommendations

These recommendations are grounded in the following considerations:

  1. Core competencies and consistency with mission: The recommendations align with YXD's existing commitment to sustainability and its mission to serve the community while promoting economic growth.
  2. External customers and internal clients: The recommendations address the needs of passengers, airlines, and local residents by prioritizing environmental responsibility and enhancing the airport experience.
  3. Competitors: By embracing sustainability, YXD can differentiate itself from YEG and attract passengers and airlines seeking eco-friendly travel options.
  4. Attractiveness ' quantitative measures if applicable (e.g., NPV, ROI, break-even, payback): While quantifying the return on investment for sustainability initiatives can be challenging, the recommendations focus on cost-effective solutions and explore funding opportunities to maximize return.
  5. Assumptions: These recommendations assume that YXD has the resources and commitment to implement the proposed strategies and that stakeholders are willing to collaborate on achieving shared sustainability goals.

6. Conclusion

Edmonton City Centre Airport has the potential to become a leading example of sustainable aviation in Canada. By embracing a comprehensive sustainability strategy, YXD can effectively address its environmental challenges, enhance its competitive advantage, and contribute to the city's overall growth and prosperity.

7. Discussion

Alternative options not selected include:

  • Focusing solely on cost reduction: This approach might prioritize short-term financial gains over long-term sustainability goals, potentially harming YXD's reputation and future growth.
  • Ignoring community concerns: Failing to address community concerns about noise pollution and environmental impact could lead to public opposition and hinder YXD's expansion plans.

Key assumptions include:

  • Government support: The success of YXD's sustainability initiatives relies on continued government support through funding and policy incentives.
  • Airline commitment: Airlines must be committed to sustainability and willing to collaborate with YXD on implementing eco-friendly practices.
  • Technological advancements: The effectiveness of YXD's sustainability strategy depends on the availability and affordability of innovative technologies.

8. Next Steps

To implement the recommendations, YXD should:

  • Establish a dedicated sustainability team: Create a team responsible for developing and overseeing the sustainability strategy.
  • Develop a detailed action plan: Outline specific initiatives, timelines, and resource allocation for each recommendation.
  • Engage stakeholders: Involve airlines, local residents, and other stakeholders in the planning and implementation process.
  • Monitor progress and adapt: Regularly assess the effectiveness of the sustainability strategy and make adjustments as needed.

By taking these steps, YXD can position itself as a leader in sustainable aviation, attracting passengers, airlines, and investors while contributing to Edmonton's overall growth and prosperity.

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Case Description

In 1995, many of the flights at Edmonton City Centre Airport (ECCA) were being diverted to Edmonton International Airport. By 2008, ECCA's two runways required an estimated CA$10 million in capital upgrades and CA$35 million in additional maintenance costs over the next 10 years. In light of these facts, in November 2011, Edmonton's city council had begun to consider whether maintaining ECCA was feasible or if other alternatives would put the land to better use. The options available included the following: 1) maintain ECCA and the status quo by completing the repairs, 2) sell the property to a real estate developer and generate immediate revenue for other city projects, or 3) close ECCA and have the city redevelop the land for a community project. City councillors needed to find a clear and sustainable solution to the challenges presented by ECCA.

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