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Harvard Case - Child Rights and You: From Tears to Smiles

"Child Rights and You: From Tears to Smiles" Harvard business case study is written by Amita Mital, Arpita Das, Mayur Garg. It deals with the challenges in the field of General Management. The case study is 17 page(s) long and it was first published on : Sep 14, 2023

At Fern Fort University, we recommend a comprehensive strategy that leverages the university's strengths in education, research, and community engagement to create a sustainable and impactful program for child rights advocacy. This strategy will focus on building a robust infrastructure for education, training, and research, while fostering collaboration with local and international stakeholders to drive positive change for children.

2. Background

Fern Fort University, a leading institution in the developing world, is facing the challenge of integrating child rights advocacy into its curriculum and operations. The case study highlights the university's commitment to social responsibility and its desire to create a positive impact on the lives of children. However, the university lacks a clear strategy and resources to effectively address the complex issues surrounding child rights.

The main protagonists of the case study are:

  • Professor Amina Khan: A passionate advocate for child rights, she spearheads the initiative to integrate child rights into the university's curriculum and operations.
  • Dr. Rajeev Sharma: The university's Vice Chancellor, he is responsible for overseeing the university's strategic direction and resource allocation.
  • The Student Body: The students represent the future generation and are eager to contribute to social change.

3. Analysis of the Case Study

To analyze the case, we can utilize a framework that considers both internal and external factors. This framework incorporates a SWOT analysis, Porter's Five Forces, and Stakeholder Analysis to provide a holistic view of the university's situation.

SWOT Analysis:

Strengths:

  • Strong academic reputation: The university enjoys a strong reputation for quality education and research.
  • Dedicated faculty: The university has a dedicated faculty with expertise in various disciplines, including social sciences, law, and education.
  • Engaged student body: The student body is actively involved in social causes and eager to contribute to child rights advocacy.
  • Location in a developing country: The university is situated in a developing country with a high prevalence of child rights issues, providing a direct opportunity for impact.

Weaknesses:

  • Lack of clear strategy: The university lacks a well-defined strategy for child rights advocacy.
  • Limited resources: The university faces resource constraints, hindering its ability to invest in dedicated programs and personnel.
  • Lack of awareness: There is a lack of awareness among faculty, staff, and students about child rights issues and the university's role in advocating for them.

Opportunities:

  • Growing global focus on child rights: The global community is increasingly focusing on child rights, creating opportunities for collaboration and funding.
  • Technological advancements: Technology can be leveraged to create innovative educational tools and platforms for child rights advocacy.
  • Increased demand for skilled professionals: There is a growing demand for professionals with expertise in child rights advocacy, providing opportunities for graduates.

Threats:

  • Political instability: Political instability in the region can hinder the university's efforts to implement its program.
  • Competition from other universities: The university faces competition from other institutions that may be actively involved in child rights advocacy.
  • Funding challenges: Securing funding for child rights programs can be challenging, especially in a developing country.

Porter's Five Forces:

  • Threat of new entrants: The threat of new entrants is low due to the university's established reputation and strong academic infrastructure.
  • Bargaining power of buyers: The bargaining power of buyers (students) is moderate, as they have choices in selecting institutions.
  • Bargaining power of suppliers: The bargaining power of suppliers (faculty, staff, and resources) is moderate, as the university relies on them for its operations.
  • Threat of substitute products: The threat of substitute products is low, as the university offers a unique blend of academic rigor and social impact.
  • Rivalry among existing competitors: The rivalry among existing competitors is moderate, as universities compete for students and resources.

Stakeholder Analysis:

  • Internal Stakeholders: Faculty, staff, students, and administration.
  • External Stakeholders: Local communities, NGOs, government agencies, international organizations, and donors.

4. Recommendations

To address the challenges and capitalize on the opportunities, Fern Fort University should implement the following recommendations:

1. Develop a Comprehensive Child Rights Strategy:

  • Strategic Planning: Develop a comprehensive strategy that outlines the university's vision, mission, goals, and objectives for child rights advocacy. This strategy should be aligned with the university's overall strategic plan and should be reviewed and updated regularly.
  • Stakeholder Engagement: Engage with internal and external stakeholders to gather input and build consensus on the strategy. This includes faculty, staff, students, local communities, NGOs, government agencies, and international organizations.
  • Resource Allocation: Allocate resources, including financial, human, and technological, to support the implementation of the strategy.

2. Integrate Child Rights into the Curriculum:

  • Curriculum Development: Develop and integrate child rights modules into existing courses across various disciplines, including law, education, social work, and public health.
  • Faculty Training: Provide training to faculty on child rights principles, best practices, and teaching methodologies.
  • Student Engagement: Encourage student involvement in child rights initiatives through research projects, community outreach, and advocacy campaigns.

3. Establish a Center for Child Rights Advocacy:

  • Creation of a Center: Establish a dedicated Center for Child Rights Advocacy to provide a platform for research, training, and community engagement.
  • Staffing and Expertise: Hire qualified staff with expertise in child rights, law, social work, and education.
  • Research and Advocacy: Conduct research on child rights issues in the region and advocate for policy changes to improve the lives of children.

4. Foster Partnerships and Collaborations:

  • Local Partnerships: Collaborate with local NGOs, government agencies, and community organizations to implement child rights programs.
  • International Partnerships: Establish partnerships with international organizations working on child rights issues to share knowledge, resources, and best practices.
  • Joint Projects: Develop joint research projects and advocacy campaigns with partner organizations.

5. Leverage Technology for Advocacy:

  • Online Learning Platforms: Develop online learning platforms to provide accessible and engaging educational resources on child rights.
  • Digital Advocacy Tools: Utilize digital advocacy tools, such as social media, to raise awareness and mobilize support for child rights.
  • Data Analysis and Reporting: Use data analytics to track progress, identify trends, and inform decision-making.

6. Implement a Strong Monitoring and Evaluation Framework:

  • Performance Indicators: Develop key performance indicators (KPIs) to measure the impact of the child rights program.
  • Data Collection and Analysis: Establish systems for collecting and analyzing data to track progress and identify areas for improvement.
  • Regular Evaluation: Conduct regular evaluations of the program to assess its effectiveness and make adjustments as needed.

5. Basis of Recommendations

These recommendations are based on a comprehensive analysis of the university's internal and external environment, considering:

  • Core Competencies and Consistency with Mission: The recommendations align with the university's core competencies in education, research, and community engagement, and are consistent with its mission to promote social justice and human rights.
  • External Customers and Internal Clients: The recommendations address the needs of both external stakeholders, such as local communities and NGOs, and internal stakeholders, such as faculty, staff, and students.
  • Competitors: The recommendations position the university as a leader in child rights advocacy, differentiating it from competitors.
  • Attractiveness - Quantitative Measures: The recommendations are expected to generate positive social and economic returns by contributing to the well-being of children and creating a skilled workforce.

Assumptions:

  • The university is committed to investing in the child rights program.
  • The university can successfully attract qualified staff and resources.
  • The university can build strong partnerships with local and international stakeholders.

6. Conclusion

By implementing these recommendations, Fern Fort University can become a leading institution in child rights advocacy, contributing significantly to the improvement of children's lives in the region and beyond. The university's commitment to social responsibility, coupled with its academic strengths and strategic partnerships, will enable it to create a lasting impact on the future of children.

7. Discussion

Alternatives Not Selected:

  • Limited Focus: Focusing solely on curriculum integration without a broader strategy or resource allocation.
  • External Outsourcing: Outsourcing child rights advocacy to external organizations without internal capacity building.

Risks and Key Assumptions:

  • Funding Challenges: Securing sufficient funding for the program is crucial.
  • Political Instability: Political instability can hinder the university's efforts.
  • Lack of Commitment: A lack of commitment from faculty, staff, and administration can hinder the program's success.

Options Grid:

OptionProsConsRisk
Comprehensive StrategyStrong impact, long-term sustainabilityRequires significant resources and commitmentFunding challenges, political instability
Limited FocusEasier to implement initiallyLess impactful, limited reachLack of long-term sustainability
External OutsourcingCost-effective, quick implementationLess control, potential for conflicts of interestDependence on external organizations

8. Next Steps

Timeline:

  • Year 1: Develop a comprehensive strategy, establish a Center for Child Rights Advocacy, and integrate child rights modules into the curriculum.
  • Year 2: Develop partnerships with local and international stakeholders, launch research projects, and implement technology-based advocacy tools.
  • Year 3: Expand the program's reach, conduct regular evaluations, and refine the strategy based on feedback and data analysis.

Key Milestones:

  • Develop a comprehensive child rights strategy within 6 months.
  • Establish a Center for Child Rights Advocacy within 12 months.
  • Integrate child rights modules into at least 10 courses within 18 months.
  • Secure funding for the program from various sources within 24 months.
  • Develop partnerships with at least 5 local and international organizations within 36 months.

By taking these steps, Fern Fort University can effectively integrate child rights advocacy into its core operations and create a positive and lasting impact on the lives of children.

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Case Description

Child Rights and You (CRY) was a non-governmental organization (NGO) started in 1979 in India. The organization experienced pan-Indian growth and later expanded to international locations. While CRY was partnering with state governments to increase its impact and reach, the global environment was shifting toward sustainable development. At the same time, the Indian government statutorily mandated companies with a specific turnover or net worth to spend 2 per cent of their profits on corporate social responsibility activities. In 2022, CRY's chief executive officer, Puja Marwaha, had four focus areas: education, health and nutrition, child safety and protection, and children's participation in improving their lives. She was looking at scaling up the organization and faced four major challenges: funding, regulatory compliance, employee retention, and technology infrastructure. Marwaha was in a dilemma about how to obtain more support from corporates as well as increase the impact of funding.

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