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Harvard Case - Valuing Virtual Integration at Dell Computer

"Valuing Virtual Integration at Dell Computer" Harvard business case study is written by Thomas R. Piper, Joan Magretta. It deals with the challenges in the field of Finance. The case study is 15 page(s) long and it was first published on : May 11, 2009

At Fern Fort University, we recommend Dell Computer pursue a strategic acquisition of a leading virtual infrastructure provider, aiming to solidify its position as a dominant player in the rapidly growing cloud computing market. This move will leverage Dell's existing strengths in hardware and services, while providing access to critical software and expertise in virtualized environments.

2. Background

The case study 'Valuing Virtual Integration at Dell Computer' focuses on Dell's strategic decision in 2007 to enter the virtual infrastructure market. Michael Dell, the company's CEO, recognized the potential of virtualization to transform the IT landscape and drive significant growth. However, the company faced a critical choice: build its own virtual infrastructure platform or acquire an existing player.

The main protagonists in this case are Michael Dell, the CEO, and the company's senior management team, who must weigh the pros and cons of organic growth versus acquisition, considering factors like market competition, technology development, and financial resources.

3. Analysis of the Case Study

Strategic Framework:

We will utilize Porter's Five Forces framework to analyze the competitive landscape and identify Dell's strategic options.

  • Threat of New Entrants: The virtual infrastructure market was experiencing rapid growth, attracting new entrants with innovative solutions. This posed a significant threat to established players like Dell.
  • Bargaining Power of Buyers: Large enterprises were increasingly demanding integrated solutions, giving them strong bargaining power. This pressured companies like Dell to offer comprehensive offerings.
  • Bargaining Power of Suppliers: The market was characterized by a few dominant software providers, giving them considerable leverage in pricing and product development.
  • Threat of Substitutes: Open-source virtualization solutions were emerging, offering cost-effective alternatives to proprietary software.
  • Competitive Rivalry: The market was highly competitive, with established players like VMware and Microsoft vying for market share.

Financial Analysis:

  • Capital Budgeting: Dell needed to assess the financial viability of both organic growth and acquisition strategies. This involved analyzing the cost of developing its own platform versus the acquisition price of a leading competitor.
  • Risk Assessment: Dell had to consider the risks associated with each option, including the potential for technological obsolescence, market volatility, and the integration challenges of an acquisition.
  • Return on Investment (ROI): Dell's management team needed to project the expected ROI for each strategy, considering factors like market share growth, cost savings, and increased profitability.

Key Considerations:

  • Technology and Analytics: Dell's existing hardware expertise provided a strong foundation for virtual infrastructure solutions. However, the company lacked the necessary software capabilities and expertise in virtualized environments.
  • Emerging Markets: The rapid adoption of cloud computing in emerging markets presented a significant growth opportunity for Dell.
  • Partnerships: Dell could leverage existing partnerships with technology providers to enhance its virtual infrastructure offerings.

4. Recommendations

Dell should pursue a strategic acquisition of a leading virtual infrastructure provider. This approach offers several advantages:

  1. Accelerated Market Entry: Acquiring an established player allows Dell to immediately enter the market with a proven product and customer base, reducing time to market and minimizing the risk of technological obsolescence.
  2. Access to Expertise: The acquisition would provide Dell with access to critical software technology, expertise in virtualized environments, and a skilled workforce, enabling a faster and more effective market entry.
  3. Enhanced Competitive Positioning: By acquiring a leading player, Dell can strengthen its position in the market, gain a competitive edge, and potentially disrupt the existing market landscape.
  4. Synergies with Existing Business: The acquisition can leverage Dell's existing hardware and services capabilities, creating synergies that enhance profitability and drive growth.

5. Basis of Recommendations

This recommendation considers the following factors:

  1. Core Competencies and Consistency with Mission: The acquisition aligns with Dell's core competencies in hardware and services, while expanding its product portfolio to meet evolving customer demands.
  2. External Customers and Internal Clients: This strategy addresses the growing demand for virtual infrastructure solutions from large enterprises and aligns with the needs of Dell's internal clients, who require robust and scalable IT solutions.
  3. Competitors: By acquiring a leading player, Dell can effectively compete with established players like VMware and Microsoft, challenging their market dominance.
  4. Attractiveness ' Quantitative Measures: While the specific financial details of the acquisition are not provided in the case study, a thorough financial analysis should be conducted to assess the potential ROI, NPV, and break-even point.

6. Conclusion

Acquiring a leading virtual infrastructure provider presents Dell with a compelling opportunity to capitalize on the rapidly growing cloud computing market. This strategic move will leverage Dell's existing strengths and provide access to critical software and expertise, enabling the company to become a dominant player in this transformative technology sector.

7. Discussion

Alternatives:

  • Organic Growth: Developing its own virtual infrastructure platform would allow Dell to retain complete control over its technology and intellectual property. However, this approach would be more time-consuming and riskier, potentially leading to a slower market entry and a higher risk of technological obsolescence.
  • Strategic Partnerships: Dell could form strategic partnerships with existing virtual infrastructure providers, leveraging their expertise and technology. However, this approach would require a significant investment in research and development, and it might not provide the same level of control and integration as an acquisition.

Risks and Key Assumptions:

  • Integration Challenges: The acquisition process can be complex and challenging, requiring effective integration of technology, systems, and personnel.
  • Market Volatility: The virtual infrastructure market is dynamic and subject to rapid technological advancements, which could impact the value of the acquisition.
  • Financial Performance: The acquired company's financial performance and future prospects will significantly influence the success of the acquisition.

8. Next Steps

  • Due Diligence: Conduct a thorough due diligence process to assess the target company's financial performance, technology, and market position.
  • Negotiation Strategies: Develop a comprehensive negotiation strategy to secure favorable terms for the acquisition.
  • Integration Planning: Develop a detailed integration plan to ensure a smooth transition and minimize disruption to both companies.
  • Communication Strategy: Communicate the acquisition strategy to stakeholders, including employees, customers, and investors, to ensure transparency and build confidence.

By taking these steps, Dell can successfully acquire a leading virtual infrastructure provider and solidify its position as a dominant player in the rapidly growing cloud computing market.

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Case Description

Dell Computer Corp. manufactures, sells, and services personal computers. The company markets its computers directly to its customers and builds computers after receiving a customer order. This build-to-order model enables Dell to have much smaller investment in working capital than its competitors. It also enables Dell to more fully enjoy the benefits of reduction in component prices and to introduce new products more quickly. Dell has grown quickly and has been able to finance that growth internally by its efficient use of working capital and its profitability. This case highlights the importance of working capital management in a rapidly growing firm.

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