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Harvard Case - Senn Delaney: An Entrepreneurial Exit In the Consulting Industry

"Senn Delaney: An Entrepreneurial Exit In the Consulting Industry" Harvard business case study is written by Justin I. Miller, Emily Hazlett. It deals with the challenges in the field of Entrepreneurship. The case study is 19 page(s) long and it was first published on : Sep 1, 2017

At Fern Fort University, we recommend that Senn Delaney pursue a strategic exit through a sale to a larger consulting firm or a private equity firm. This recommendation is based on a comprehensive analysis of the firm?s current position, market dynamics, and future growth potential.

2. Background

Senn Delaney is a successful consulting firm specializing in leadership development and organizational change. The firm has experienced significant growth and profitability under the leadership of its founders, John Senn and John Delaney. However, the founders are nearing retirement and are looking for a suitable exit strategy.

The case study highlights the challenges faced by Senn Delaney in finding a suitable buyer. The firm has a strong brand and a loyal client base, but its niche focus and lack of a formal succession plan make it difficult to attract potential acquirers.

3. Analysis of the Case Study

We can analyze the case study using a framework combining strategic, financial, and operational considerations.

Strategic:

  • Market Position: Senn Delaney operates in a growing market with a high demand for leadership development and organizational change consulting services. The firm holds a strong position within this niche, but faces competition from larger consulting firms with broader service offerings.
  • Growth Potential: The firm?s growth potential is limited by its current size and niche focus. Expanding into new markets or service areas would require significant investment and resources.
  • Succession Planning: The lack of a formal succession plan poses a significant risk to the firm?s future. The founders? departure could lead to a loss of key expertise and client relationships.

Financial:

  • Profitability: Senn Delaney enjoys strong profitability, but its growth potential is limited by its current size.
  • Valuation: Determining a fair valuation for the firm is challenging given its niche focus and lack of a formal succession plan.
  • Financial Structure: The firm?s financial structure is relatively conservative, with limited debt and a strong cash flow.

Operational:

  • Operations: Senn Delaney operates a lean and efficient business model, with a strong focus on client relationships and quality delivery.
  • Technology: The firm has embraced technology to enhance its service delivery and client engagement, but needs to continue investing in technology and analytics to remain competitive.
  • Culture: Senn Delaney has a strong culture built on teamwork, collaboration, and a commitment to client success.

4. Recommendations

Senn Delaney should pursue a strategic exit through a sale to a larger consulting firm or a private equity firm. This approach offers several advantages:

  • Access to Resources: A larger firm or private equity firm can provide Senn Delaney with access to additional resources, including capital, expertise, and a broader client base.
  • Growth Opportunities: The sale will provide Senn Delaney with opportunities to expand its reach and service offerings.
  • Succession Planning: The sale will ensure a smooth transition for the firm and its employees, providing a clear path for succession.

Key Steps:

  1. Develop a comprehensive exit strategy: This strategy should include a clear timeline, desired outcomes, and a plan for managing the transition process.
  2. Identify potential acquirers: The firm should target larger consulting firms or private equity firms with a strong track record in the consulting industry and a commitment to organic growth.
  3. Conduct a thorough valuation: The firm should work with a qualified financial advisor to determine a fair valuation based on its financial performance, market position, and growth potential.
  4. Negotiate a favorable deal: The firm should negotiate a deal that protects the interests of its founders, employees, and clients.

5. Basis of Recommendations

This recommendation considers the following factors:

  • Core Competencies and Consistency with Mission: The sale aligns with Senn Delaney?s core competencies and mission by providing access to resources and growth opportunities that would otherwise be difficult to achieve.
  • External Customers and Internal Clients: The sale will benefit both external customers and internal clients by providing access to a broader range of services and opportunities.
  • Competitors: The sale will allow Senn Delaney to compete more effectively with larger consulting firms.
  • Attractiveness ? Quantitative Measures: The sale is likely to generate a significant return on investment for the founders and shareholders.

6. Conclusion

A strategic exit through a sale to a larger consulting firm or a private equity firm is the most viable option for Senn Delaney. This approach will allow the firm to maximize its value, ensure a smooth transition for its employees, and provide a clear path for future growth.

7. Discussion

Other alternatives not selected include:

  • IPO: An IPO would provide Senn Delaney with access to capital, but it would also expose the firm to increased scrutiny and regulatory oversight.
  • Management Buyout: A management buyout would allow the current management team to take control of the firm, but it would require significant capital investment and may not be feasible given the founders? age and desire to retire.

Risks and Key Assumptions:

  • Finding a suitable buyer: The firm may not be able to find a buyer that meets its valuation expectations or is willing to maintain its culture and brand.
  • Integration challenges: The integration process with a larger firm or private equity firm could be complex and disruptive.
  • Loss of control: The founders may lose control of the firm after the sale.

8. Next Steps

  1. Develop a comprehensive exit strategy: (Timeline: 3 months)
  2. Identify potential acquirers: (Timeline: 6 months)
  3. Conduct a thorough valuation: (Timeline: 3 months)
  4. Negotiate a favorable deal: (Timeline: 6 months)
  5. Complete the sale: (Timeline: 3 months)

By following these steps, Senn Delaney can ensure a successful and profitable exit for its founders and a bright future for the firm.

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Case Description

Senn Delaney is a culture-shaping consulting firm located in California. From 1999-2012, the firm was led by CEO Jim Hart. The case traces Senn Delaney's path from acquisition target in 1999 to private buyout after failure of the acquirer in 2003. It also examines the significant investments the firm made in culture, structure, and technology to restore and expand its capacity to serve its clients. When faced with a decision point for exit, stakes are high as Hart and the legacy partners decide what entrepreneurial exit strategy will provide the greatest reward for the firm and its partners.

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