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Harvard Case - Conexus Credit Union: Anchoring a Digital Technology Startup Ecosystem

"Conexus Credit Union: Anchoring a Digital Technology Startup Ecosystem" Harvard business case study is written by Peter Moroz, Simon Parker. It deals with the challenges in the field of Entrepreneurship. The case study is 7 page(s) long and it was first published on : Oct 23, 2020

At Fern Fort University, we recommend Conexus Credit Union pursue a strategic partnership with the University of Saskatchewan (U of S) to establish a dedicated "Conexus Fintech Hub" within the university's innovation ecosystem. This hub would serve as a central platform for fostering the growth of fintech startups, providing access to mentorship, funding, and industry expertise. The partnership would leverage Conexus's financial expertise and industry connections with the U of S's research capabilities and talent pool, creating a mutually beneficial ecosystem for innovation and economic development in Saskatchewan.

2. Background

Conexus Credit Union, Saskatchewan?s largest credit union, faces a dynamic landscape characterized by rapid technological advancements in the financial services sector. The rise of fintech startups presents both opportunities and challenges for traditional financial institutions. Conexus seeks to navigate this evolving landscape by fostering innovation and developing a strategic approach to engaging with the fintech ecosystem.

The case study focuses on Conexus?s efforts to establish a digital technology startup ecosystem in Saskatchewan, leveraging its existing resources and partnerships. The main protagonists are:

  • Conexus Credit Union: The credit union seeks to solidify its position as a leader in the evolving financial services landscape by embracing innovation and supporting the development of fintech startups.
  • University of Saskatchewan (U of S): The university possesses a strong research and development infrastructure, a vibrant student body, and a commitment to fostering entrepreneurship.
  • Saskatchewan?s Fintech Ecosystem: The province?s fintech ecosystem is in its early stages of development, with potential for significant growth and economic impact.

3. Analysis of the Case Study

The case study can be analyzed through the lens of strategic partnerships, entrepreneurship, and innovation ecosystems.

Strategic Partnerships: Conexus?s success hinges on its ability to form strategic partnerships that leverage complementary strengths. The partnership with the U of S offers a unique opportunity to create a synergistic relationship, where the credit union?s financial expertise and industry connections can be combined with the university?s research capabilities and talent pool.

Entrepreneurship: The case study highlights the importance of fostering entrepreneurship within the fintech sector. By providing support and resources to aspiring entrepreneurs, Conexus can contribute to the growth of a vibrant and innovative ecosystem.

Innovation Ecosystems: The case study emphasizes the need for a comprehensive approach to building an innovation ecosystem. This includes fostering collaboration between startups, established businesses, research institutions, and government agencies. By creating a supportive environment for innovation, Conexus can stimulate economic growth and attract talent to Saskatchewan.

4. Recommendations

Conexus Fintech Hub:

  • Establishment: Conexus should partner with the U of S to establish a dedicated ?Conexus Fintech Hub? within the university?s innovation ecosystem.
  • Scope: The hub should offer a range of services, including mentorship, funding opportunities, access to industry experts, and co-working spaces.
  • Focus: The hub should prioritize supporting early-stage fintech startups, providing them with the resources and guidance they need to succeed.

Strategic Partnerships:

  • University of Saskatchewan: Conexus should prioritize its partnership with the U of S, leveraging the university?s research capabilities, talent pool, and existing innovation infrastructure.
  • Other Stakeholders: Conexus should explore partnerships with other key stakeholders in the Saskatchewan ecosystem, including government agencies, venture capitalists, and established businesses.

Financial Support:

  • Venture Capital Fund: Conexus should consider establishing a venture capital fund dedicated to investing in promising fintech startups.
  • Grants and Loans: Conexus should offer grants and loans to fintech startups, providing them with the financial resources they need to grow.

Marketing and Outreach:

  • Branding and Promotion: Conexus should develop a strong brand identity for the Conexus Fintech Hub, promoting its services and attracting startups.
  • Events and Networking: Conexus should host events and networking opportunities to connect startups with investors, mentors, and industry experts.

5. Basis of Recommendations

  • Core Competencies and Consistency with Mission: The Conexus Fintech Hub aligns with Conexus?s mission to support its members and the broader Saskatchewan community. The initiative leverages Conexus?s financial expertise and commitment to innovation while fostering economic growth and job creation.
  • External Customers and Internal Clients: The hub directly benefits external customers, including fintech startups and the wider Saskatchewan community. Internally, it positions Conexus as a leader in innovation and attracts talented individuals to the organization.
  • Competitors: By establishing a dedicated fintech hub, Conexus can differentiate itself from competitors and position itself as a preferred partner for fintech startups.
  • Attractiveness - Quantitative Measures: The hub?s attractiveness can be measured through metrics such as the number of startups supported, investment capital raised, and job creation.

Assumptions:

  • The U of S is committed to fostering entrepreneurship and innovation.
  • Saskatchewan?s government is supportive of the fintech sector.
  • Conexus has the financial resources to support the hub?s operations.

6. Conclusion

By establishing the Conexus Fintech Hub, Conexus Credit Union can play a pivotal role in fostering a thriving fintech ecosystem in Saskatchewan. This initiative will position Conexus as a leader in innovation, attract talent, and contribute to the economic development of the province.

7. Discussion

Alternatives:

  • Conexus could focus solely on internal innovation, developing its own fintech solutions. However, this approach would limit its reach and impact on the broader ecosystem.
  • Conexus could partner with other financial institutions to establish a regional fintech hub. However, this approach may dilute Conexus?s brand and influence.

Risks and Key Assumptions:

  • Funding: The success of the hub depends on securing adequate funding from Conexus and other sources.
  • Talent: Attracting and retaining talented entrepreneurs and staff is crucial for the hub?s success.
  • Competition: The hub will face competition from other fintech hubs and accelerators.

8. Next Steps

Timeline:

  • Year 1: Establish the Conexus Fintech Hub and secure initial funding.
  • Year 2: Launch the hub?s services and attract the first cohort of startups.
  • Year 3: Expand the hub?s operations and build a strong network of partners.

Key Milestones:

  • Secure a formal partnership agreement with the U of S.
  • Develop a comprehensive business plan for the hub.
  • Recruit a dedicated team to manage the hub?s operations.
  • Host a launch event to introduce the hub to the community.

By taking these steps, Conexus Credit Union can successfully establish a thriving fintech ecosystem in Saskatchewan, positioning itself as a leader in innovation and contributing to the province?s economic growth.

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Case Description

In February 2017, the chief executive officer of Conexus Credit Union, a local credit union headquartered in Regina, Saskatchewan, was preparing to meet with the board of directors. He would be pitching his plan to build, staff, and operate a start-up venture program to be called the Cultivator. The Cultivator would create a stream of new regional high-technology businesses that would be well-placed, both for Conexus to serve and its members and the wider community to benefit from. The real question was how to operationalize this model: Should Conexus use the template of existing for-profit start-up accelerator programs to launch companies quickly and optimally to fail or scale? Or considering its community mandate, should Conexus take a different route?

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