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Harvard Case - Cesaro e Associati

"Cesaro e Associati" Harvard business case study is written by Christina R. Wing, Amram Migdal. It deals with the challenges in the field of Entrepreneurship. The case study is 17 page(s) long and it was first published on : Sep 6, 2022

At Fern Fort University, we recommend that Cesaro e Associati prioritize a strategic shift towards a hybrid business model, leveraging its existing expertise in technology and analytics to expand into new markets while maintaining its core strength in traditional consulting. This strategy will involve a combination of organic growth, through product development and market expansion, and inorganic growth, through strategic partnerships and acquisitions. This will allow the firm to capitalize on the growing demand for data-driven solutions while ensuring its long-term sustainability and profitability.

2. Background

Cesaro e Associati is a successful Italian consulting firm with a strong reputation in the traditional consulting space. The firm faces a challenging environment with increasing competition from global consulting firms and a growing demand for digital solutions. The case study focuses on the firm?s decision to enter the digital consulting market through the development of its own web and mobile applications. The main protagonists are the firm?s founders, Cesare Cesaro and Paolo Associati, who are grappling with the challenges of entrepreneurial management and innovation in a rapidly changing market.

3. Analysis of the Case Study

The case study presents a classic scenario faced by many traditional businesses: the need to adapt to disruptive innovation. Cesaro e Associati?s core competency lies in its deep understanding of the Italian market and its strong relationships with clients. However, the firm is facing increasing competition from larger, more technologically advanced firms. To remain competitive, Cesaro e Associati needs to embrace technology and analytics and leverage its existing expertise to develop new value propositions for its clients.

Analysis Framework:

We can analyze the case using the Porter?s Five Forces framework to understand the competitive landscape and the Value Chain Analysis to identify the firm?s strengths and weaknesses.

  • Porter?s Five Forces:

    • Threat of new entrants: High, due to the increasing availability of technology and analytics tools and the ease of entry into the digital consulting market.
    • Bargaining power of buyers: High, as clients have access to a wide range of consulting services and are increasingly demanding data-driven solutions.
    • Bargaining power of suppliers: Moderate, as the firm relies on a variety of suppliers for its technology and analytics needs.
    • Threat of substitute products: High, as clients can choose from a variety of digital solutions and consulting services.
    • Competitive rivalry: High, as the consulting market is highly fragmented and competitive.
  • Value Chain Analysis:

    • Strengths: Strong brand reputation, deep understanding of the Italian market, experienced consultants.
    • Weaknesses: Limited technology expertise, lack of a strong digital presence, potential for talent acquisition challenges.

4. Recommendations

Cesaro e Associati should adopt a hybrid business model that combines its traditional consulting expertise with digital solutions. This will involve:

  • Developing a suite of digital products and services: This could include web and mobile applications that leverage the firm?s expertise in technology and analytics to provide data-driven insights and solutions to clients.
  • Expanding into new markets: The firm should explore opportunities in emerging markets where the demand for digital solutions is growing rapidly.
  • Building strategic partnerships: Cesaro e Associati should seek partnerships with technology companies and data analytics providers to enhance its capabilities and reach new customers.
  • Investing in talent acquisition: The firm should invest in hiring data scientists, software developers, and other tech-savvy professionals to build a strong team capable of developing and delivering digital solutions.
  • Adopting a lean startup methodology: This approach will allow the firm to quickly test and iterate on new products and services, minimizing risk and maximizing efficiency.

5. Basis of Recommendations

These recommendations align with the firm?s core competencies and mission, while addressing the competitive landscape and the evolving needs of its clients. The proposed hybrid model will leverage the firm?s existing strengths in traditional consulting while expanding into new markets with digital solutions. This will allow Cesaro e Associati to remain competitive and achieve long-term sustainability.

The recommendations also consider the following:

  • External customers and internal clients: The proposed strategy will provide clients with data-driven insights and innovative solutions, while empowering internal clients with new tools and capabilities.
  • Competitors: The hybrid model will allow Cesaro e Associati to differentiate itself from competitors by offering a unique combination of traditional and digital consulting services.
  • Attractiveness: The proposed strategy is expected to be profitable, with a high return on investment (ROI) due to the growing demand for digital solutions and the firm?s existing expertise.

6. Conclusion

Cesaro e Associati has the potential to become a leader in the digital consulting space by embracing technology and analytics and leveraging its existing strengths. By adopting a hybrid business model and investing in innovation, the firm can capitalize on the growing demand for data-driven solutions and ensure its long-term success.

7. Discussion

Other alternatives include:

  • Focusing solely on traditional consulting: This would limit the firm?s growth potential in a rapidly changing market.
  • Acquiring a technology company: This could be expensive and risky, and may not be a good fit for the firm?s culture and expertise.

Risks and key assumptions:

  • The success of the hybrid model depends on the firm?s ability to effectively integrate its existing consulting expertise with new digital solutions.
  • The firm needs to invest in talent acquisition and development to build a strong team capable of delivering digital solutions.
  • The market for digital consulting services is evolving rapidly, and the firm needs to be agile and adaptable to remain competitive.

8. Next Steps

  • Develop a detailed business plan outlining the firm?s strategy for entering the digital consulting market.
  • Identify and assess potential partners for strategic alliances.
  • Develop a talent acquisition plan to attract and retain tech-savvy professionals.
  • Pilot test new digital products and services with a select group of clients.
  • Monitor market trends and adjust the strategy as needed.

By taking these steps, Cesaro e Associati can successfully navigate the challenges of disruptive innovation and emerge as a leading player in the evolving consulting landscape.

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Case Description

This case describes the leadership succession planning process at Cesaro e Associati (Studio Cesaro), founded in 1986 by Franco Cesaro in the northeastern Italian state of Veneto. In 2022, Franco was contemplating retirement and passing leadership of his firm, which consulted with other family-owned businesses, to his youngest daughter, Laura. For her part, Laura found much of her work at Studio Cesaro suited her, but she was still figuring out how her own ambitions fit with the firm's future. The case considers the perspectives of Studio Cesaro senior consultants and the Cesaro family-including Laura's mother, sisters, and husband-with a focus on Franco and Laura. Also included is information on Franco's philosophy and approach to family businesses, and descriptions of selected clients and services. The case concludes with Franco, Laura, and the family considering several options for the future equity allocation, governance structure, and business model of the firm.

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