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Harvard Case - Buhler: Mobilizing Industry Around A Common Purpose

"Buhler: Mobilizing Industry Around A Common Purpose" Harvard business case study is written by Ranjay Gulati, Franz Wohlgezogen, Malini Sen. It deals with the challenges in the field of Entrepreneurship. The case study is 19 page(s) long and it was first published on : Sep 10, 2021

At Fern Fort University, we recommend that B?hler adopt a multifaceted strategy to achieve its ambitious goal of mobilizing the food industry around a common purpose. This strategy involves a combination of financial strategy, strategic partnerships, technology and analytics, and communication and outreach. B?hler should leverage its strong financial position to invest in innovative technologies, forge strategic partnerships with key players in the food value chain, and actively engage with stakeholders to promote sustainable and responsible food production practices.

2. Background

This case study focuses on B?hler, a global leader in food processing technology. The company faces a challenging environment marked by growing global population, increasing demand for food, and the need for sustainable and responsible food production practices. B?hler aims to play a crucial role in addressing these challenges by mobilizing the food industry around a common purpose. However, the company faces significant challenges in achieving its goals, including the need for greater collaboration and innovation within the industry.

The main protagonists of the case study are:

  • Stefan Scheiber: CEO of B?hler, who is driving the company?s vision for a more sustainable and responsible food system.
  • The B?hler team: A diverse group of employees working across different departments to achieve the company?s goals.
  • Food industry stakeholders: Farmers, food processors, retailers, consumers, and other key players in the food value chain.

3. Analysis of the Case Study

To analyze the case, we can utilize the Porter?s Five Forces framework to understand the competitive landscape and the Value Chain Analysis to assess B?hler?s strengths and opportunities.

Porter?s Five Forces:

  • Threat of New Entrants: The food processing industry is characterized by high barriers to entry due to the capital-intensive nature of the business and the need for specialized expertise. This limits the threat of new entrants.
  • Bargaining Power of Suppliers: B?hler relies on a diverse range of suppliers for raw materials and components. However, the company has established strong relationships with its suppliers and can leverage its size to negotiate favorable terms.
  • Bargaining Power of Buyers: The food industry is fragmented, with a large number of buyers. This limits the bargaining power of individual buyers, but large food retailers can exert some influence.
  • Threat of Substitute Products: There are limited substitutes for B?hler?s products, as they are essential for food processing. However, the company faces competition from other technology providers and from traditional methods of food processing.
  • Competitive Rivalry: The food processing equipment industry is highly competitive, with several established players. B?hler faces competition from companies like Andritz, GEA, and Tetra Pak.

Value Chain Analysis:

B?hler?s value chain includes:

  • Research and Development: Developing innovative technologies for food processing.
  • Manufacturing: Producing high-quality equipment and machinery.
  • Sales and Marketing: Promoting B?hler?s products and services to customers.
  • Customer Service: Providing support and maintenance to customers.
  • After-Sales Service: Offering spare parts and technical assistance.

B?hler?s strengths lie in its strong brand reputation, global reach, and expertise in food processing technology. However, the company faces challenges in fostering collaboration and innovation within the industry.

4. Recommendations

To achieve its goals, B?hler should implement the following recommendations:

1. Financial Strategy:

  • Invest in Innovation: Allocate significant resources to R&D to develop cutting-edge technologies that address the challenges of sustainable and responsible food production. This includes investing in areas like precision agriculture, food waste reduction, and alternative protein sources.
  • Strategic Acquisitions: Consider strategic acquisitions of companies that complement B?hler?s existing portfolio and provide access to new technologies, markets, or expertise.
  • Capital Budgeting: Develop a robust capital budgeting process to prioritize investments in projects that align with the company?s long-term vision and generate a strong return on investment.

2. Strategic Partnerships:

  • Partnerships with Food Companies: Form strategic partnerships with leading food companies to develop and implement innovative solutions that address industry-wide challenges. This can involve joint ventures, technology licensing agreements, and collaborative research projects.
  • Partnerships with NGOs and Research Institutions: Collaborate with non-profit organizations and research institutions to develop and promote sustainable and responsible food production practices. This can include initiatives to improve agricultural practices, reduce food waste, and promote food security.

3. Technology and Analytics:

  • Digital Transformation: Embrace digital technologies to enhance efficiency, improve decision-making, and create new business models. This includes implementing data analytics, cloud computing, and automation solutions.
  • Internet of Things (IoT): Leverage IoT technologies to connect food processing equipment and systems, enabling real-time monitoring, data collection, and predictive maintenance.
  • Artificial Intelligence (AI): Explore the use of AI to optimize food processing operations, improve product quality, and enhance food safety.

4. Communication and Outreach:

  • Stakeholder Engagement: Actively engage with stakeholders, including farmers, food processors, retailers, consumers, and policymakers, to build consensus around a shared vision for sustainable and responsible food production.
  • Public Relations: Develop a comprehensive public relations strategy to raise awareness of B?hler?s vision and its role in addressing global food challenges.
  • Marketing and Branding: Position B?hler as a leader in sustainable and responsible food processing technology, highlighting its commitment to innovation and collaboration.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with B?hler?s core competencies in food processing technology and its mission to drive positive change in the food industry.
  • External Customers and Internal Clients: The recommendations address the needs of both external customers (food companies) and internal clients (employees).
  • Competitors: The recommendations help B?hler stay ahead of the competition by fostering innovation, building strategic partnerships, and enhancing its brand reputation.
  • Attractiveness ? Quantitative Measures: The recommendations are expected to generate a positive return on investment through increased efficiency, improved profitability, and enhanced brand value.
  • Assumptions: The recommendations are based on the assumption that the food industry is receptive to collaboration and innovation and that there is a growing demand for sustainable and responsible food production practices.

6. Conclusion

By implementing these recommendations, B?hler can effectively mobilize the food industry around a common purpose, driving innovation, sustainability, and responsibility in food production. The company?s strong financial position, its commitment to innovation, and its global reach provide a solid foundation for achieving its ambitious goals.

7. Discussion

Other alternatives not selected include:

  • Focusing solely on internal innovation: While important, this approach may not be sufficient to address the systemic challenges facing the food industry.
  • Merging with a competitor: This could lead to antitrust issues and may not be the most effective way to achieve B?hler?s goals.

Risks and Key Assumptions:

  • Regulatory uncertainty: Changes in government regulations could impact B?hler?s business and its ability to implement its strategy.
  • Market volatility: Fluctuations in commodity prices, consumer demand, and economic conditions could affect the food industry and B?hler?s performance.
  • Technological disruption: The emergence of new technologies could challenge B?hler?s competitive advantage.

8. Next Steps

To implement these recommendations, B?hler should:

  • Develop a detailed implementation plan: This plan should outline specific actions, timelines, and resource requirements.
  • Establish a dedicated team: A cross-functional team should be responsible for driving the implementation of the strategy.
  • Monitor progress and make adjustments: Regularly assess the progress of the strategy and make adjustments as needed.

By taking these steps, B?hler can effectively mobilize the food industry around a common purpose and create a more sustainable and responsible food system for the future.

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Case Description

Bühler Group, a Swiss multinational processing technology provider, started by selling machines for processing grains and later transitioned into selling food processing solutions. A family-owned business in the fifth generation, Bühler's high-end milling, grinding, sorting, and die-casting machines and its process engineering and services expertise were respected by the world's largest players in the food, feed, and automotive industries. The firm's purpose was formalized in 2010 under the slogan 'Innovations for a Better World.' With the establishment of its purpose, the firm began to transform itself from a quiet technology leader to a vocal advocate for innovation, education, and sustainability in its industry, a substantial challenge for a privately held Swiss company with CHF 3 billion ($3.2 bn) revenue. Though Bühler had nurtured its long-term partnerships with customers, the firm struggled to bring about a deeper embrace of sustainability across its customers' value chains, which it considered necessary. In 2016, the firm introduced the Bühler Networking Days conference as a platform to facilitate a dialogue on innovation, sustainability, and education in the industry. The event aimed to change the firm's one-on-one interactions with customers into a public and multilateral engagement. While planning the Networking Days 2022 conference, the firm's leadership wondered how they could use the forum to inspire others in the industry to commit to concrete outcomes. Besides, had Bühler done enough to embed sustainability in its internal and external innovation ecosystem? How should the firm measure impact and see whether the efforts made so far were simply incremental or collectively enough for Bühler to be a truly purpose-led firm?

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