Harvard Case - Apni Shala: Ensuring Psychosocial Wellbeing during Crisis
"Apni Shala: Ensuring Psychosocial Wellbeing during Crisis" Harvard business case study is written by Avi Karan, Nilamadhab Mohanty. It deals with the challenges in the field of Entrepreneurship. The case study is 11 page(s) long and it was first published on : Feb 13, 2022
At Fern Fort University, we recommend that Apni Shala adopt a multi-pronged approach to address the psychosocial wellbeing of students during crises. This includes integrating mental health support into the existing curriculum, leveraging technology to provide accessible resources, and fostering a culture of open communication and empathy.
2. Background
Apni Shala is a non-profit organization that provides quality education to underprivileged children in India. The organization faces the challenge of ensuring the psychosocial wellbeing of its students, particularly during times of crisis like the COVID-19 pandemic. The case study highlights the impact of the pandemic on students? mental health, their access to education, and the challenges faced by Apni Shala in addressing these issues.
The main protagonists are the founders and staff of Apni Shala, who are deeply committed to the organization?s mission but struggle to find effective solutions to the complex challenges they face.
3. Analysis of the Case Study
This case study can be analyzed through the lens of Social Entrepreneurship and Organizational Change.
Social Entrepreneurship: Apni Shala operates within a social entrepreneurship framework, aiming to solve a pressing social problem ? lack of access to quality education and mental health support for underprivileged children. The organization faces the challenge of balancing its social mission with financial sustainability, a common dilemma for social enterprises.
Organizational Change: The COVID-19 pandemic forced Apni Shala to undergo a significant organizational change, adapting its operations to a remote learning environment. This required a shift in its delivery model, communication strategies, and the development of new skills and resources for its staff.
Key Issues:
- Mental Health Crisis: The pandemic exacerbated existing mental health issues among students and created new challenges related to isolation, stress, and academic pressure.
- Digital Divide: Limited access to technology and internet connectivity hindered students? participation in online learning, further exacerbating existing inequalities.
- Lack of Resources: Apni Shala faced resource constraints in providing adequate mental health support to students, particularly in the context of a remote learning environment.
- Organizational Adaptation: The organization needed to adapt its structure and processes to effectively manage the challenges of remote learning and address the evolving needs of its students.
4. Recommendations
1. Integrate Mental Health Support into the Curriculum:
- Develop age-appropriate modules on stress management, coping mechanisms, and emotional wellbeing.
- Train teachers to identify and address students? mental health concerns.
- Partner with mental health professionals to provide regular workshops and counseling sessions for students.
2. Leverage Technology for Accessible Resources:
- Develop a mobile application or online platform offering mental health resources, including self-assessment tools, relaxation techniques, and access to mental health professionals.
- Utilize technology to deliver online therapy sessions and group support groups.
- Partner with technology companies to provide subsidized internet access for students.
3. Foster a Culture of Open Communication and Empathy:
- Encourage open communication between teachers, students, and parents regarding mental health concerns.
- Implement regular check-ins with students to assess their emotional well-being.
- Create a safe and supportive environment where students feel comfortable sharing their feelings.
4. Build Capacity and Partnerships:
- Train staff on mental health awareness and intervention strategies.
- Partner with NGOs and mental health organizations to provide specialized support.
- Seek funding opportunities to expand mental health services.
5. Basis of Recommendations
These recommendations are based on the following considerations:
- Core competencies and consistency with mission: Apni Shala?s mission is to provide quality education and holistic development for underprivileged children. Integrating mental health support aligns with this mission, ensuring the overall well-being of students.
- External customers and internal clients: The recommendations address the needs of both students and staff, providing them with the necessary resources and support.
- Competitors: Apni Shala can leverage best practices from other educational institutions and social enterprises that have successfully implemented mental health support programs.
- Attractiveness: While quantifying the impact of mental health interventions is challenging, the long-term benefits of improved student well-being, academic performance, and overall development are significant.
6. Conclusion
By adopting a comprehensive approach that integrates mental health support into the curriculum, leverages technology for accessible resources, and fosters a culture of open communication and empathy, Apni Shala can effectively address the psychosocial wellbeing of its students during crises. This will not only enhance the organization?s social impact but also contribute to a more resilient and sustainable future for the children it serves.
7. Discussion
Alternatives:
- Apni Shala could focus solely on providing traditional academic support, neglecting the mental health needs of students. However, this would lead to a less holistic approach and potentially exacerbate existing mental health issues.
- The organization could rely solely on external partnerships for mental health support, which might not be sustainable in the long run.
Risks and Key Assumptions:
- The success of these recommendations depends on the availability of resources, both financial and human.
- The effectiveness of the mental health interventions will depend on the quality of training provided to staff and the engagement of students.
- The adoption of technology requires ensuring equitable access to devices and internet connectivity for all students.
8. Next Steps
Timeline:
- Phase 1 (Short-Term): Implement immediate measures to address urgent mental health needs, including providing access to basic mental health resources and training staff on mental health awareness. (3 months)
- Phase 2 (Mid-Term): Develop and implement a comprehensive mental health strategy, including integrating mental health modules into the curriculum, developing a technology-based platform, and fostering a supportive environment. (6-12 months)
- Phase 3 (Long-Term): Evaluate the effectiveness of the implemented strategies, refine the approach based on feedback, and seek sustainable funding solutions to ensure the long-term sustainability of mental health services. (12+ months)
By taking these steps, Apni Shala can effectively address the psychosocial wellbeing of its students during crises, ensuring a brighter future for the children it serves.
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Case Description
The social enterprise Apni Shala Foundation (ASF) provided social and emotional learning programs to disadvantaged communities in Mumbai, India. Since its founding in 2013, ASF had engaged with more than 16,000 students. Before February 2020, ASF was directly engaged with more than 4,600 students, 1,000 parents, and more than 500 teachers at 35 government schools and non-profit organizations. However, on March 31, 2020, the COVID-19 pandemic forced ASF to shut its office and discontinue operations, and its mission of equipping children, educators, and parents with skills to support improved mental well-being stopped abruptly. Amrita Nair, the co-founder of ASF now faced a dilemma regarding resuming the foundation's social and emotional learning programs: If ASF did continue, which categories should it choose to serve, and why? How could it transform its offerings and operations without compromising much on the quality of programs?
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