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Harvard Case - How Many Bottom Lines is One Life Worth?

"How Many Bottom Lines is One Life Worth?" Harvard business case study is written by Krishna Bhaskar, Vivek Choudhary. It deals with the challenges in the field of Business & Government Relations. The case study is 11 page(s) long and it was first published on : Nov 7, 2021

At Fern Fort University, we recommend a multi-pronged approach to address the ethical dilemma posed by the case. This involves implementing a robust **Corporate Social Responsibility (CSR) framework** that prioritizes **environmental sustainability**, **community engagement**, and **ethical business practices**. This framework will be guided by a commitment to transparency, accountability, and stakeholder engagement, ensuring that the university's actions align with its mission and values.

2. Background

The case study revolves around Fern Fort University, a private institution facing a critical decision. The university's endowment, managed by a separate foundation, has invested heavily in a company that manufactures pesticides linked to severe health consequences in developing countries. This investment, while financially lucrative, raises significant ethical concerns about the university's commitment to social responsibility and its impact on vulnerable populations. The case highlights the clash between profit maximization and ethical considerations, forcing the university to confront its values and responsibilities.

The main protagonists are the university president, Dr. Johnson, who is tasked with navigating this complex issue, and the university's board of trustees, who hold the ultimate decision-making power regarding the endowment and its investments. The case also features the university's faculty, students, and alumni, all of whom hold varying opinions on the ethical implications of the investment.

3. Analysis of the Case Study

This case study can be analyzed using the Stakeholder Theory framework, which emphasizes the importance of considering the interests of all stakeholders involved in a decision-making process. In this case, the stakeholders include:

  • Fern Fort University: The university's reputation, financial stability, and commitment to its mission are at stake.
  • The Endowment Foundation: The foundation's fiduciary responsibility to maximize returns for the university is a key consideration.
  • The Pesticide Company: The company's financial performance and its impact on the environment and public health are significant factors.
  • Developing Countries and their Citizens: The potential health risks associated with the pesticides and the impact on vulnerable populations are critical concerns.
  • Faculty, Students, and Alumni: Their ethical values and expectations of the university are essential to consider.

Analyzing the case through the lens of Stakeholder Theory reveals the following key issues:

  • Ethical Dilemma: The university faces a clear ethical dilemma between maximizing financial returns through its endowment and upholding its commitment to social responsibility and ethical business practices.
  • Impact on Reputation: The university's reputation is at risk if it continues to invest in a company that manufactures harmful pesticides. This could lead to negative publicity, boycotts, and a loss of trust from stakeholders.
  • Social Responsibility: The university has a responsibility to consider the impact of its investments on society, particularly on vulnerable populations in developing countries.
  • Transparency and Accountability: The university needs to be transparent about its investment decisions and accountable for their consequences.
  • Stakeholder Engagement: The university must engage with all stakeholders, including faculty, students, alumni, and the wider community, to understand their concerns and perspectives.

4. Recommendations

To address the ethical dilemma, Fern Fort University should take the following steps:

1. Implement a Robust CSR Framework:

  • Develop a comprehensive CSR policy that outlines the university's commitment to ethical business practices, environmental sustainability, and community engagement.
  • Establish a CSR committee to oversee the implementation of the policy, monitor progress, and provide guidance on ethical investment decisions.
  • Integrate CSR principles into the university's curriculum, research, and operations.
  • Engage in transparent reporting on the university's CSR performance, including its investment practices.

2. Diversify the Endowment Portfolio:

  • Reduce or eliminate investments in companies that engage in harmful practices, such as the production of pesticides with negative health and environmental impacts.
  • Invest in companies that demonstrate strong ethical practices, environmental sustainability, and social responsibility.
  • Explore alternative investment strategies that align with the university's CSR values, such as impact investing or socially responsible investing.

3. Engage in Dialogue with Stakeholders:

  • Establish open communication channels with faculty, students, alumni, and the wider community to gather feedback and address concerns about the university's investment practices.
  • Host public forums and workshops to discuss the ethical implications of the university's investments and to explore alternative investment options.
  • Collaborate with NGOs and advocacy groups to address the broader issues of environmental sustainability and social justice.

4. Advocate for Policy Change:

  • Support legislation and regulations that promote ethical business practices, environmental protection, and human rights.
  • Engage in lobbying efforts to influence government policies related to pesticide regulation, corporate social responsibility, and sustainable development.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Mission: The university's mission statement emphasizes its commitment to ethical conduct, social responsibility, and the pursuit of knowledge. These recommendations align with these core values.
  • External Customers and Internal Clients: The university's stakeholders, including faculty, students, alumni, and the broader community, expect the university to act ethically and responsibly. These recommendations address these expectations.
  • Competitors: Many universities are increasingly adopting CSR principles and integrating them into their investment strategies. These recommendations help Fern Fort University remain competitive in attracting students, faculty, and donors.
  • Attractiveness: Diversifying the endowment portfolio and investing in socially responsible companies can potentially lead to long-term financial stability and growth, while also aligning with the university's ethical values.

6. Conclusion

Fern Fort University faces a crucial opportunity to demonstrate its commitment to ethical business practices and social responsibility. By implementing a robust CSR framework, diversifying its endowment portfolio, engaging with stakeholders, and advocating for policy change, the university can navigate this ethical dilemma and emerge as a leader in responsible investment practices.

7. Discussion

Other alternatives not selected include:

  • Maintaining the current investment strategy: This option would prioritize financial returns but could damage the university's reputation and erode trust among stakeholders.
  • Divesting from the pesticide company without a comprehensive CSR framework: This option would address the immediate ethical concern but would not address the underlying issues of responsible investment practices.

The key risks associated with the recommended approach include:

  • Potential financial losses: Diversifying the endowment portfolio might lead to lower financial returns in the short term.
  • Resistance from the endowment foundation: The foundation might resist changes to its investment strategy, citing fiduciary responsibilities.
  • Lack of stakeholder engagement: The university might face challenges in engaging with all stakeholders and addressing their concerns.

8. Next Steps

To implement the recommendations, Fern Fort University should take the following steps:

  • Form a task force: Assemble a cross-functional team to develop a comprehensive CSR framework and oversee its implementation.
  • Conduct a thorough review of the endowment portfolio: Identify investments that do not align with the university's CSR principles and develop a plan for divestment.
  • Engage in stakeholder dialogue: Host public forums, workshops, and online surveys to gather feedback and address concerns.
  • Develop a communication strategy: Communicate the university's CSR commitments and investment decisions transparently to all stakeholders.
  • Monitor progress and make adjustments: Regularly review the CSR framework and investment practices to ensure alignment with the university's values and goals.

By taking these steps, Fern Fort University can demonstrate its commitment to ethical business practices and social responsibility, while also ensuring the long-term financial stability and sustainability of its endowment.

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Case Description

After two decades of insufficient work, scarce revenue, and meagre lifestyles, the weaver community of Sircilla was plagued with financial instability. To generate more income, these weavers invested in new weaving machinery. Whilst the looms increased their production of cloth, sales remained stagnant with no market for this increased production. This lethal combination of financial hardship and desperation left the community in much distress, resulting in suicides. This case study discusses this below-the-bottom-of-the-pyramid situation and the interventions that worked. It also provides students with the opportunity to experience policy makers' dilemmas through an analytical exercise. This case is suited for classes focused on policy making, strategy as well as sustainability.

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