Free Caselets: Bribery and Extortion in International Business Case Study Solution | Assignment Help

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Written by Gary F. Smith
Publish Date: 2024-11-04

Harvard Case - Caselets: Bribery and Extortion in International Business

"Caselets: Bribery and Extortion in International Business" Harvard business case study is written by Louis T. Wells Jr.. It deals with the challenges in the field of Business & Government Relations. The case study is 2 page(s) long and it was first published on : Sep 27, 1999

At Fern Fort University, we recommend a multi-pronged approach to address the ethical dilemmas presented in the case study, 'Bribery and Extortion in International Business.' This approach emphasizes a commitment to ethical conduct, robust risk management, and proactive engagement with stakeholders. It aims to establish a clear framework for navigating complex business environments, particularly in emerging markets, while upholding the highest ethical standards.

2. Background

The case study centers around a multinational corporation (MNC), 'GlobalTech,' facing a difficult situation in a developing country, 'Afrastan.' GlobalTech's local partner, 'Afrastan Enterprises,' is demanding a bribe to secure a crucial government contract. This situation highlights the ethical challenges companies face when operating in countries with different cultural norms and regulatory frameworks. The main protagonists are the CEO of GlobalTech, who must decide on a course of action, and the local manager in Afrastan, who is caught between the company's ethical code and the local business practices.

3. Analysis of the Case Study

This case study can be analyzed through the lens of several frameworks:

  • Business Ethics and Government Oversight: The case highlights the tension between ethical business practices and the realities of operating in a country with a high level of corruption. GlobalTech must navigate the ethical implications of bribery and extortion while ensuring its compliance with both international and local laws.
  • International Business and Globalization: The case illustrates the challenges of globalization, where MNCs must adapt to different cultural norms and legal frameworks. GlobalTech's decision will impact its reputation and future business prospects in Afrastan and other emerging markets.
  • Corporate Social Responsibility (CSR): GlobalTech's decision will have significant implications for its CSR commitments. Refusing to engage in bribery demonstrates a commitment to ethical business practices, while succumbing to extortion could damage its reputation and erode public trust.
  • Risk Management: The case underscores the importance of proactive risk management in international business. GlobalTech needs to assess the potential risks associated with operating in Afrastan, including the risk of corruption, and develop strategies to mitigate those risks.

4. Recommendations

  1. Develop a Clear Ethical Framework: GlobalTech should clearly define its ethical principles and ensure they are communicated to all employees, particularly those operating in challenging environments. This framework should explicitly prohibit bribery and extortion and provide guidance on navigating ethical dilemmas.
  2. Implement Robust Risk Management Procedures: GlobalTech should develop a comprehensive risk management framework specifically tailored for international operations. This framework should include measures to identify, assess, and mitigate risks related to corruption, including bribery and extortion.
  3. Engage with Stakeholders: GlobalTech should engage with relevant stakeholders, including government officials, local communities, and NGOs, to build trust and promote transparency. This engagement can help foster a more ethical business environment in Afrastan and reduce the likelihood of encountering such situations in the future.
  4. Promote Whistleblower Protection: GlobalTech should establish a robust whistleblower protection program to encourage employees to report any instances of unethical behavior, including bribery and extortion. This program should guarantee anonymity and provide protection against retaliation.
  5. Collaborate with Industry Partners: GlobalTech should collaborate with other companies operating in Afrastan to develop industry-wide standards and best practices for ethical business conduct. This collaborative approach can help create a more ethical business ecosystem and reduce the pressure on individual companies to engage in unethical practices.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: These recommendations align with GlobalTech's core values of integrity and ethical business practices, ensuring consistency with its mission.
  • External Customers and Internal Clients: These recommendations aim to protect the reputation of GlobalTech and build trust with external customers and internal clients.
  • Competitors: By adhering to ethical standards, GlobalTech can differentiate itself from competitors and attract customers who value ethical business practices.
  • Attractiveness: These recommendations are attractive as they promote long-term sustainability and growth by mitigating risks and fostering a positive business environment.

6. Conclusion

The case study highlights the complex ethical challenges faced by MNCs operating in developing countries. By adopting a proactive approach to ethical conduct, risk management, and stakeholder engagement, GlobalTech can navigate these challenges and build a sustainable and ethical business presence in Afrastan and other emerging markets.

7. Discussion

Other alternatives, such as paying the bribe or withdrawing from the project, were considered. However, these options were deemed unacceptable due to their ethical implications and potential long-term consequences for GlobalTech's reputation and business prospects.

Key assumptions include:

  • The government of Afrastan is committed to improving its regulatory framework and reducing corruption.
  • GlobalTech can effectively implement its ethical framework and risk management procedures.
  • Stakeholders are willing to engage in constructive dialogue and collaborate on ethical business practices.

8. Next Steps

GlobalTech should implement these recommendations in a phased approach:

  • Phase 1 (Short-Term): Develop and communicate a clear ethical framework, implement initial risk management procedures, and engage with key stakeholders.
  • Phase 2 (Medium-Term): Establish a whistleblower protection program, collaborate with industry partners, and continue to refine risk management procedures.
  • Phase 3 (Long-Term): Monitor the effectiveness of these initiatives, adapt them as needed, and continue to engage with stakeholders to promote ethical business practices in Afrastan.

By taking these steps, GlobalTech can demonstrate its commitment to ethical business practices and build a sustainable and successful presence in Afrastan and other emerging markets.

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Case Description

"Caselets" present several examples of decisions involving bribery or take other actions that could be considered as corrupt.

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