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Harvard Case - Wirecard: The Downfall of a German Fintech Star

"Wirecard: The Downfall of a German Fintech Star" Harvard business case study is written by Jonas Heese, Charles C.Y. Wang, Tonia Labruyere. It deals with the challenges in the field of Accounting. The case study is 46 page(s) long and it was first published on : Mar 22, 2021

At Fern Fort University, we recommend a comprehensive overhaul of Wirecard's corporate governance, financial reporting, and risk management practices. This includes implementing robust internal controls, enhancing transparency, and fostering a culture of ethical conduct. We also suggest a thorough review of Wirecard's business model and expansion strategy, focusing on sustainable growth and profitability.

2. Background

Wirecard was a German financial technology (Fintech) company that rose to prominence in the early 2000s. It offered payment processing services to businesses and consumers, particularly in emerging markets. However, its rapid growth was built on a foundation of deception and fraud, ultimately leading to its spectacular downfall in 2020.

The case study focuses on Wirecard's accounting irregularities, including inflated revenues and fabricated assets. These fraudulent activities were concealed through a complex web of shell companies and offshore subsidiaries. The company's management, led by CEO Markus Braun, actively participated in the deception, manipulating financial statements and misleading investors.

3. Analysis of the Case Study

This case study highlights the dangers of unchecked ambition and the importance of strong corporate governance. We can analyze the situation using the following frameworks:

a) Corporate Governance Framework:

  • Weak Board Oversight: Wirecard's board of directors failed to effectively oversee management and challenge their financial reporting practices. The board lacked independent directors with expertise in finance and accounting, and there was a lack of transparency and accountability.
  • Conflicts of Interest: The CEO and other executives held significant financial interests in the company, creating a conflict of interest and incentivizing them to prioritize personal gains over ethical conduct.
  • Lack of Internal Controls: Wirecard lacked robust internal controls to prevent and detect fraud. The company's accounting procedures and policies were inadequate, and there was a lack of independent audits and oversight.

b) Financial Analysis Framework:

  • Misleading Financial Statements: Wirecard's financial statements were deliberately manipulated to inflate revenues and assets. This involved creating fictitious transactions, inflating sales figures, and hiding liabilities.
  • Aggressive Accounting Practices: The company employed aggressive accounting practices, such as recognizing revenue prematurely and capitalizing expenses. These practices distorted the true financial performance of the company.
  • Lack of Transparency: Wirecard lacked transparency in its financial reporting, making it difficult for investors and auditors to assess the company's true financial health. The company's opaque structure and reliance on offshore subsidiaries hindered scrutiny.

c) Risk Management Framework:

  • Inadequate Risk Assessment: Wirecard failed to adequately assess and manage the risks associated with its business model and expansion strategy. The company's rapid growth and reliance on emerging markets exposed it to significant financial and operational risks.
  • Lack of Risk Mitigation Strategies: Wirecard lacked effective risk mitigation strategies to address the identified risks. The company failed to implement robust internal controls, conduct thorough due diligence on its partners, and maintain adequate reserves.
  • Culture of Deception: Wirecard fostered a culture of deception and secrecy, where employees were pressured to meet unrealistic financial targets. This culture created an environment where ethical concerns were ignored and fraudulent activities were tolerated.

4. Recommendations

To prevent a similar disaster, Wirecard needs to implement the following recommendations:

a) Corporate Governance:

  • Strengthen Board Oversight: Establish an independent and competent board of directors with expertise in finance, accounting, and risk management.
  • Improve Transparency and Accountability: Implement clear policies and procedures for financial reporting, ensuring transparency and accountability for all stakeholders.
  • Promote Ethical Conduct: Foster a culture of ethical conduct and integrity, emphasizing the importance of compliance with accounting standards and ethical principles.

b) Financial Reporting and Control:

  • Implement Robust Internal Controls: Establish a comprehensive system of internal controls to prevent and detect fraud, including segregation of duties, independent reviews, and regular audits.
  • Enhance Accounting Procedures and Policies: Review and strengthen accounting procedures and policies, ensuring compliance with relevant accounting standards and regulations.
  • Improve Financial Reporting Transparency: Provide clear and concise financial statements, disclosing all relevant information to investors and auditors.

c) Business Model and Strategy:

  • Review and Refine Business Model: Conduct a thorough review of Wirecard's business model, focusing on its core competencies and sustainability.
  • Focus on Sustainable Growth: Prioritize sustainable growth over rapid expansion, ensuring profitability and long-term viability.
  • Diversify Revenue Streams: Explore new revenue streams and markets to reduce reliance on any single business line or region.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations focus on strengthening Wirecard's core competencies in payment processing and ensuring that its business model aligns with its stated mission of providing innovative financial solutions.
  • External Customers and Internal Clients: The recommendations aim to build trust and confidence among external customers and internal clients by ensuring transparency, accountability, and ethical conduct.
  • Competitors: The recommendations help Wirecard stay competitive by promoting sustainable growth, diversifying revenue streams, and fostering a culture of innovation.
  • Attractiveness - Quantitative Measures: The recommendations are expected to improve Wirecard's financial performance by enhancing profitability, reducing risk, and increasing investor confidence.

6. Conclusion

Wirecard's downfall serves as a stark reminder of the importance of strong corporate governance, ethical conduct, and robust risk management practices. By implementing the recommended changes, Wirecard can rebuild trust, regain investor confidence, and achieve sustainable growth.

7. Discussion

Alternatives not selected:

  • Liquidation: While liquidation was a potential outcome, it would have resulted in significant losses for investors and creditors.
  • Sale of Assets: Selling Wirecard's assets piecemeal would have been a less drastic option, but it would have been difficult to find buyers given the company's reputation.

Risks and Key Assumptions:

  • Implementation Challenges: Implementing the recommended changes requires significant commitment and resources from Wirecard's management and board.
  • Cultural Resistance: Overcoming a culture of deception and secrecy may be challenging, requiring a strong commitment to ethical conduct and transparency.
  • Regulatory Scrutiny: Wirecard may face continued regulatory scrutiny and potential legal action, which could impact its operations and financial performance.

8. Next Steps

  • Immediate Action: Appoint a new CEO with a strong track record in ethical leadership and financial management.
  • Short-Term (3-6 months): Conduct a thorough review of Wirecard's financial statements and accounting practices. Implement a new system of internal controls and strengthen governance practices.
  • Medium-Term (6-12 months): Develop a new business strategy focused on sustainable growth and profitability. Diversify revenue streams and explore new markets.
  • Long-Term (12+ months): Build a culture of ethical conduct and transparency. Continuously monitor and improve risk management practices.

By taking these steps, Wirecard can begin to rebuild its reputation, regain investor confidence, and achieve sustainable success in the long term.

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Case Description

Wirecard was a German fintech company, member of the DAX30, that provided payment processing and related services. Wirecard had enjoyed large growth rates over the years and most investors and analysts were enthusiastic about the company's prospects. Wirecard's business model was not easy to understand for outsiders, and the company's financials often lacked the necessary details to fully comprehend the company's dealings. Throughout the years, Wirecard had been subject to allegations of fraud, including money-laundering allegations and accounting-fraud allegations, among others. However, up until spring 2020, Wirecard was able to reject these claims. In June 2020, investors and the public learn the truth about Germany's digital darling: a major part of Wirecard's business was fraudulent, and a sum of €1.9 billion, supposedly held in trust accounts in the Philippines, is non-existent. James Freis, who had just been hired as a new member of the Management Board, finds himself interim CEO and is trying to understand how this seemingly massive fraud could have gone undetected for so long, and why it began in the first place.

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