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UnitedHealth Group VRIO / VRIN Analysis | Assignment Help
What is VRIO / VRIN Analysis ?
VRIO stands for – Value of the resource, Rareness of the resource, Imitation Risk, and Organizational Competence.
VRIO is a resource focused strategic analysis tool.
To build a sustainable competitive advantage the resources that –casename— needs to be valuable, rare, and difficult to imitate. Secondly the –casename— needs to possess capabilities, organizational structure, and culture to optimize the available resources usage. VRIO analysis can help organizations such as UnitedHealth Group to do better resource allocation and build a defensible value and supply chain.
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What is a Valuable Resource for UnitedHealth Group? Defining Valuable in VRIO
A resource or capability is considered valuable for UnitedHealth Group , if it allows the
UnitedHealth Group to exploit opportunities or negate threats
emerging out of both the micro business environment and the macro environment. If a resource does not allow UnitedHealth Group to minimize threats or exploit opportunities, than it doesn't contribute signficantly to building a sustainable competitive advantage for UnitedHealth Group.
What are Rare Resources for UnitedHealth Group? Defining Rare in VRIO
In an industry that UnitedHealth Group operates in, valuable resources are held by number of competitors. So valuable resources themselves don’t provide a sustainable competitive advantage. UnitedHealth Group require rare resources to compete in the industry. If UnitedHealth Group don’t have rare resources that are required to succeed in the industry then UnitedHealth Group won’t be able to compete successfully in the marketplace. Secondly holding rare resources can provide UnitedHealth Group competitive advantage against players that don’t have those rare resources. HBR Case Study Solution
What is a Inimitable (Difficult to Immitate) Resource for UnitedHealth Group? Defining Inimitable in VRIO
A valuable and rare resource can provide a competitive advantage to UnitedHealth Group for certain period of time as all the competitors are going to try to imitate or replicate that resource. A sustained competitive advantage emerges, if the resource is difficult to imitate by the competitors. UnitedHealth Group can create inmitability by innovating on the product side, reducing pain points on service delivery, and having an effective post sales servicing strategy.
Check out the SWOT analysis of UnitedHealth Group
What is a Organization for UnitedHealth Group? Defining Organization in VRIO
Even if the UnitedHealth Group has all the valuable resources that are both rare and difficult to imitate, it won’t automatically result into a sustainable competitive advantage. The key to build the sustainable competitive advantage is to have organizational capabilities, expertise, and structure to exploit the resources. If UnitedHealth Group is not organized based on its strengths then it won’t able to exploit all the resources that it possesses.
Resources | Value | Rare | Imitation | Organization | Competitive Advantage |
---|---|---|---|---|---|
Successful Implementation of Digital Strategy at UnitedHealth Group | Yes, without a comprehensive digital strategy it is extremely difficult to compete | No, as most of the firms are investing into digitalizing operations | Can be imitated by competitors | One of the leading player in the industry | Digital strategy has become critical in the industry but it can't provide sustainable competitive advantage to |
UnitedHealth Group Customer Network and Loyalty | Yes, 23% of the customers contribute to more than 84% of the sales revenue | Yes, firm has invested to build a strong customer loyalty | Has been tried by competitors but none of them are as successful as UnitedHealth Group | UnitedHealth Group is leveraging the customer loyalty to good effect | Provide UnitedHealth Group medium term competitive advantage |
Position among Retailers and Wholesalers – UnitedHealth Group retail strategy | Yes, UnitedHealth Group has strong relationship with retailers and wholesalers | Yes, UnitedHealth Group has dedicated channel partners | Difficult to imitate though not impossible | Yes, over the years company has used it successfully | Sustainable Competitive Advantage |
Supply Chain Network Flexibility of UnitedHealth Group | Yes | Yes | Near competitors also have flexible supply chain and share some of the suppliers | Fully utilized by UnitedHealth Group organizational structure and capabilities | Keeps the business running |
Track Record of Leadership Team at UnitedHealth Group | Yes | Yes | Can't be imitated by competitors | Yes | Providing Strong Competitive Advantage |
Access to Cheap Capital for UnitedHealth Group | Yes, as a leading player in the industry and current macro economic conditions, UnitedHealth Group has access to cheap capital | No | Can be imitated by the competitors of UnitedHealth Group | Not been totally exploited | Not significant in creating competitive advantage |
Brand Positioning of UnitedHealth Group in Comparison to the Competitors | Yes | No | Can be imitated by competitors but it will require big marketing budget | Yes, the firm has positioned its brands based on consumer behavior | Temporary Competitive Advantage |
Opportunities for Brand Extensions for UnitedHealth Group products | Yes, new niches are emerging in the market | No, as most of the competitors are also targeting those niches | Yes can be imitated by the competitors | Brand extensions will require higher marketing budget | Temporary Competitive Advantage |
Marketing Expertise within UnitedHealth Group | Yes, firms are competing based on differentiation in the industry | No, as most of the competitors also have good marketing departments and expertise | Pricing strategies of UnitedHealth Group are often matched by competitors | Yes, UnitedHealth Group is leveraging both its inhouse marketing department and external expertise | Temporary Competitive Advantage |
Intellectual Property Rights, Copyrights, and Trademarks | Yes, they are extremely valuable for UnitedHealth Group to thwart competition | Yes, IPR and other rights are rare and competition of UnitedHealth Group will find it extremely difficult to copy | Risk of imitation is low but given the margins in the industry disruption chances are high | So far the firm has not utilized the full extent of its IPR & other properties | Providing Strong Competitive Advantage |
Customer Community of UnitedHealth Group | Yes, as customers are co-creating products | Yes, the UnitedHealth Group has able to build a special relationship with its customers | It is very difficult for UnitedHealth Group competitors to imitate the culture and community dedication | Going by the data, there is still a lot of upside in building on UnitedHealth Group customers community ecosystem | Providing Strong Competitive Advantage |
Vision of the Leadership for Next Set of Challenges | Yes | No | Can't be imitated by competitors of UnitedHealth Group | Not based on information provided in the case | Can Lead to Strong Competitive Advantage |
Distribution and Logistics Costs Competitiveness | Yes, as it helps UnitedHealth Group in delivering lower costs | No | Can be imitated by competitors of UnitedHealth Group but it is difficult | Yes | Medium to Long Term Competitive Advantage |
Alignment of Activities with UnitedHealth Group Corporate Strategy | Yes | No | Each of the firm has its own strategy | Yes, company has organizational skills to extract the maximum out of it. | Still lots of potential to build on it |
UnitedHealth Group SWOT Analysis, SWOT Matrix, Weighted SWOT Case Study Solution & Analysis
Books and References
Ahir Gopaldas and Anton Siebert (2022 July August) "What You’re Getting Wrong About Customer Journeys",
Harvard Business Review , 92
Linda A. Hill, Emily Tedards, and Taran Swan (2021) "Drive Innovation with Better Decision-Making", Harvard Business Review 86
Dyer, J. H., & Hatch, N. (2004). Using Supplier Networks to Learn Faster. Sloan Management Review, 45(3), 57–63
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120
Dyer, J. H., Kale, P., & Singh, H. (2004, July–August). When to ally and when to acquire. Harvard Business Review, 109–115
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