KPN VRIO / VRIN Analysis | Assignment Help

What is VRIO / VRIN Analysis ?

VRIO stands for – Value of the resource, Rareness of the resource, Imitation Risk, and Organizational Competence.

VRIO is a resource focused strategic analysis tool. To build a sustainable competitive advantage the resources that –casename— needs to be valuable, rare, and difficult to imitate. Secondly the –casename— needs to possess capabilities, organizational structure, and culture to optimize the available resources usage. VRIO analysis can help organizations such as KPN to do better resource allocation and build a defensible value and supply chain.

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VRIO / VRIN Analysis

What is a Valuable Resource for KPN? Defining Valuable in VRIO


A resource or capability is considered valuable for KPN , if it allows the KPN to exploit opportunities or negate threats emerging out of both the micro business environment and the macro environment. If a resource does not allow KPN to minimize threats or exploit opportunities, than it doesn't contribute signficantly to building a sustainable competitive advantage for KPN.

What are Rare Resources for KPN? Defining Rare in VRIO


In an industry that KPN operates in, valuable resources are held by number of competitors. So valuable resources themselves don’t provide a sustainable competitive advantage. KPN require rare resources to compete in the industry. If KPN don’t have rare resources that are required to succeed in the industry then KPN won’t be able to compete successfully in the marketplace. Secondly holding rare resources can provide KPN competitive advantage against players that don’t have those rare resources. HBR Case Study Solution

What is a Inimitable (Difficult to Immitate) Resource for KPN? Defining Inimitable in VRIO


A valuable and rare resource can provide a competitive advantage to KPN for certain period of time as all the competitors are going to try to imitate or replicate that resource. A sustained competitive advantage emerges, if the resource is difficult to imitate by the competitors. KPN can create inmitability by innovating on the product side, reducing pain points on service delivery, and having an effective post sales servicing strategy. Check out the SWOT analysis of KPN

What is a Organization for KPN? Defining Organization in VRIO


Even if the KPN has all the valuable resources that are both rare and difficult to imitate, it won’t automatically result into a sustainable competitive advantage. The key to build the sustainable competitive advantage is to have organizational capabilities, expertise, and structure to exploit the resources. If KPN is not organized based on its strengths then it won’t able to exploit all the resources that it possesses.

Resources Value Rare Imitation Organization Competitive Advantage
Alignment of Activities with KPN Corporate Strategy Yes No Each of the firm has its own strategy Yes, company has organizational skills to extract the maximum out of it. Still lots of potential to build on it
Brand Positioning of KPN in Comparison to the Competitors Yes No Can be imitated by competitors but it will require big marketing budget Yes, the firm has positioned its brands based on consumer behavior Temporary Competitive Advantage
Ability to Attract Talent in Various Local & Global Markets Yes, KPN strategy is built on successful innovation and localization of products Yes, as talent is critical to firm's growth Difficult to imitate for the current competitors of KPN To a large extent yes Providing Strong Competitive Advantage
Position among Retailers and Wholesalers – KPN retail strategy Yes, KPN has strong relationship with retailers and wholesalers Yes, KPN has dedicated channel partners Difficult to imitate though not impossible Yes, over the years company has used it successfully Sustainable Competitive Advantage
Distribution and Logistics Costs Competitiveness Yes, as it helps KPN in delivering lower costs No Can be imitated by competitors of KPN but it is difficult Yes Medium to Long Term Competitive Advantage
Pricing Strategies of KPN Yes, KPN has sound pricing strategies No Pricing strategies are regularly imitated in the industry Yes, firm has a pricing analytics engine It can only provide KPN with a Temporary Competitive Advantage
Access to Cheap Capital for KPN Yes, as a leading player in the industry and current macro economic conditions, KPN has access to cheap capital No Can be imitated by the competitors of KPN Not been totally exploited Not significant in creating competitive advantage
Access to Critical Raw Material for Successful Execution Yes Yes, as other competitors have to come to terms with KPN dominant market position Can be imitated by competitors Yes Providing Sustainable Competitive Advantage
Supply Chain Network Flexibility of KPN Yes Yes Near competitors also have flexible supply chain and share some of the suppliers Fully utilized by KPN organizational structure and capabilities Keeps the business running
Opportunities in the Adjacent Industries that KPN can exploit & New Resources Required to Enter those Industries Can be valuable as they will create new revenue streams No Can be imitated by competitors All the capabilities of the organization are not fully utilized yet Has potential
Customer Community of KPN Yes, as customers are co-creating products Yes, the KPN has able to build a special relationship with its customers It is very difficult for KPN competitors to imitate the culture and community dedication Going by the data, there is still a lot of upside in building on KPN customers community ecosystem Providing Strong Competitive Advantage
Brand awareness of KPN products and services Yes, the brand awareness of KPN products are high Yes, KPN has one of the leading brand in the industry No KPN has utilized its leading brand position in various segments Sustainable Competitive Advantage
Opportunities in the E-Commerce Space for KPN - using Present IT Capabilities Yes, the e-commerce space is rapidly growing and KPN can exploit the emerging opportunities No, most of the competitors are investing in IT to enter the space The AI and inhouse analytics can be difficult to imitate It is just the start for the organization In the long run it can provide sustainable competitive advantage
KPN Customer Network and Loyalty Yes, 23% of the customers contribute to more than 84% of the sales revenue Yes, firm has invested to build a strong customer loyalty Has been tried by competitors but none of them are as successful as KPN KPN is leveraging the customer loyalty to good effect Provide KPN medium term competitive advantage


KPN SWOT Analysis, SWOT Matrix, Weighted SWOT Case Study Solution & Analysis





Books and References


Ahir Gopaldas and Anton Siebert (2022 July August) "What You’re Getting Wrong About Customer Journeys", Harvard Business Review , 92
Linda A. Hill, Emily Tedards, and Taran Swan (2021) "Drive Innovation with Better Decision-Making", Harvard Business Review 86
Dyer, J. H., & Hatch, N. (2004). Using Supplier Networks to Learn Faster. Sloan Management Review, 45(3), 57–63
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120
Dyer, J. H., Kale, P., & Singh, H. (2004, July–August). When to ally and when to acquire. Harvard Business Review, 109–115

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