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Marriott VRIO / VRIN Analysis | Assignment Help
What is VRIO / VRIN Analysis ?
VRIO stands for – Value of the resource, Rareness of the resource, Imitation Risk, and Organizational Competence.
VRIO is a resource focused strategic analysis tool.
To build a sustainable competitive advantage the resources that –casename— needs to be valuable, rare, and difficult to imitate. Secondly the –casename— needs to possess capabilities, organizational structure, and culture to optimize the available resources usage. VRIO analysis can help organizations such as Marriott to do better resource allocation and build a defensible value and supply chain.
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What is a Valuable Resource for Marriott? Defining Valuable in VRIO
A resource or capability is considered valuable for Marriott , if it allows the
Marriott to exploit opportunities or negate threats
emerging out of both the micro business environment and the macro environment. If a resource does not allow Marriott to minimize threats or exploit opportunities, than it doesn't contribute signficantly to building a sustainable competitive advantage for Marriott.
What are Rare Resources for Marriott? Defining Rare in VRIO
In an industry that Marriott operates in, valuable resources are held by number of competitors. So valuable resources themselves don’t provide a sustainable competitive advantage. Marriott require rare resources to compete in the industry. If Marriott don’t have rare resources that are required to succeed in the industry then Marriott won’t be able to compete successfully in the marketplace. Secondly holding rare resources can provide Marriott competitive advantage against players that don’t have those rare resources. HBR Case Study Solution
What is a Inimitable (Difficult to Immitate) Resource for Marriott? Defining Inimitable in VRIO
A valuable and rare resource can provide a competitive advantage to Marriott for certain period of time as all the competitors are going to try to imitate or replicate that resource. A sustained competitive advantage emerges, if the resource is difficult to imitate by the competitors. Marriott can create inmitability by innovating on the product side, reducing pain points on service delivery, and having an effective post sales servicing strategy.
Check out the SWOT analysis of Marriott
What is a Organization for Marriott? Defining Organization in VRIO
Even if the Marriott has all the valuable resources that are both rare and difficult to imitate, it won’t automatically result into a sustainable competitive advantage. The key to build the sustainable competitive advantage is to have organizational capabilities, expertise, and structure to exploit the resources. If Marriott is not organized based on its strengths then it won’t able to exploit all the resources that it possesses.
Resources | Value | Rare | Imitation | Organization | Competitive Advantage |
---|---|---|---|---|---|
Talent to Manage Regulatory and Legal Obligations | Yes | No | Can be imitated by competitors | Yes | Not critical factor |
Vision of the Leadership for Next Set of Challenges | Yes | No | Can't be imitated by competitors of Marriott | Not based on information provided in the case | Can Lead to Strong Competitive Advantage |
Brand Positioning of Marriott in Comparison to the Competitors | Yes | No | Can be imitated by competitors but it will require big marketing budget | Yes, the firm has positioned its brands based on consumer behavior | Temporary Competitive Advantage |
Distribution and Logistics Costs Competitiveness | Yes, as it helps Marriott in delivering lower costs | No | Can be imitated by competitors of Marriott but it is difficult | Yes | Medium to Long Term Competitive Advantage |
Track Record of Leadership Team at Marriott | Yes | Yes | Can't be imitated by competitors | Yes | Providing Strong Competitive Advantage |
Successful Implementation of Digital Strategy at Marriott | Yes, without a comprehensive digital strategy it is extremely difficult to compete | No, as most of the firms are investing into digitalizing operations | Can be imitated by competitors | One of the leading player in the industry | Digital strategy has become critical in the industry but it can't provide sustainable competitive advantage to |
Global and Local Presence of Marriott | Yes, as it diversify the revenue streams and isolate company's balance sheet from economic cycles | Yes | Can be imitated by competitors of Marriott but at a relatively high cost | Yes, it is one of the most diversified companies in its industry | Providing Strong Competitive Advantage |
Customer Community of Marriott | Yes, as customers are co-creating products | Yes, the Marriott has able to build a special relationship with its customers | It is very difficult for Marriott competitors to imitate the culture and community dedication | Going by the data, there is still a lot of upside in building on Marriott customers community ecosystem | Providing Strong Competitive Advantage |
Pricing Strategies of Marriott | Yes, Marriott has sound pricing strategies | No | Pricing strategies are regularly imitated in the industry | Yes, firm has a pricing analytics engine | It can only provide Marriott with a Temporary Competitive Advantage |
Position among Retailers and Wholesalers – Marriott retail strategy | Yes, Marriott has strong relationship with retailers and wholesalers | Yes, Marriott has dedicated channel partners | Difficult to imitate though not impossible | Yes, over the years company has used it successfully | Sustainable Competitive Advantage |
Marketing Expertise within Marriott | Yes, firms are competing based on differentiation in the industry | No, as most of the competitors also have good marketing departments and expertise | Pricing strategies of Marriott are often matched by competitors | Yes, Marriott is leveraging both its inhouse marketing department and external expertise | Temporary Competitive Advantage |
Opportunities for Brand Extensions for Marriott products | Yes, new niches are emerging in the market | No, as most of the competitors are also targeting those niches | Yes can be imitated by the competitors | Brand extensions will require higher marketing budget | Temporary Competitive Advantage |
Alignment of Activities with Marriott Corporate Strategy | Yes | No | Each of the firm has its own strategy | Yes, company has organizational skills to extract the maximum out of it. | Still lots of potential to build on it |
Sales Force and Channel Management of Marriott | Yes | No | Can be imitated by competitors | Still there is lot of potential to utilize the excellent sales force | Can provide Marriott sustainable competitive advantage. Potential is certainly there. |
Marriott SWOT Analysis, SWOT Matrix, Weighted SWOT Case Study Solution & Analysis
Books and References
Ahir Gopaldas and Anton Siebert (2022 July August) "What You’re Getting Wrong About Customer Journeys",
Harvard Business Review , 92
Linda A. Hill, Emily Tedards, and Taran Swan (2021) "Drive Innovation with Better Decision-Making", Harvard Business Review 86
Dyer, J. H., & Hatch, N. (2004). Using Supplier Networks to Learn Faster. Sloan Management Review, 45(3), 57–63
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120
Dyer, J. H., Kale, P., & Singh, H. (2004, July–August). When to ally and when to acquire. Harvard Business Review, 109–115
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