Marriott VRIO / VRIN Analysis | Assignment Help

What is VRIO / VRIN Analysis ?

VRIO stands for – Value of the resource, Rareness of the resource, Imitation Risk, and Organizational Competence.

VRIO is a resource focused strategic analysis tool. To build a sustainable competitive advantage the resources that –casename— needs to be valuable, rare, and difficult to imitate. Secondly the –casename— needs to possess capabilities, organizational structure, and culture to optimize the available resources usage. VRIO analysis can help organizations such as Marriott to do better resource allocation and build a defensible value and supply chain.

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VRIO / VRIN Analysis

What is a Valuable Resource for Marriott? Defining Valuable in VRIO


A resource or capability is considered valuable for Marriott , if it allows the Marriott to exploit opportunities or negate threats emerging out of both the micro business environment and the macro environment. If a resource does not allow Marriott to minimize threats or exploit opportunities, than it doesn't contribute signficantly to building a sustainable competitive advantage for Marriott.

What are Rare Resources for Marriott? Defining Rare in VRIO


In an industry that Marriott operates in, valuable resources are held by number of competitors. So valuable resources themselves don’t provide a sustainable competitive advantage. Marriott require rare resources to compete in the industry. If Marriott don’t have rare resources that are required to succeed in the industry then Marriott won’t be able to compete successfully in the marketplace. Secondly holding rare resources can provide Marriott competitive advantage against players that don’t have those rare resources. HBR Case Study Solution

What is a Inimitable (Difficult to Immitate) Resource for Marriott? Defining Inimitable in VRIO


A valuable and rare resource can provide a competitive advantage to Marriott for certain period of time as all the competitors are going to try to imitate or replicate that resource. A sustained competitive advantage emerges, if the resource is difficult to imitate by the competitors. Marriott can create inmitability by innovating on the product side, reducing pain points on service delivery, and having an effective post sales servicing strategy. Check out the SWOT analysis of Marriott

What is a Organization for Marriott? Defining Organization in VRIO


Even if the Marriott has all the valuable resources that are both rare and difficult to imitate, it won’t automatically result into a sustainable competitive advantage. The key to build the sustainable competitive advantage is to have organizational capabilities, expertise, and structure to exploit the resources. If Marriott is not organized based on its strengths then it won’t able to exploit all the resources that it possesses.

Resources Value Rare Imitation Organization Competitive Advantage
Talent to Manage Regulatory and Legal Obligations Yes No Can be imitated by competitors Yes Not critical factor
Vision of the Leadership for Next Set of Challenges Yes No Can't be imitated by competitors of Marriott Not based on information provided in the case Can Lead to Strong Competitive Advantage
Brand Positioning of Marriott in Comparison to the Competitors Yes No Can be imitated by competitors but it will require big marketing budget Yes, the firm has positioned its brands based on consumer behavior Temporary Competitive Advantage
Distribution and Logistics Costs Competitiveness Yes, as it helps Marriott in delivering lower costs No Can be imitated by competitors of Marriott but it is difficult Yes Medium to Long Term Competitive Advantage
Track Record of Leadership Team at Marriott Yes Yes Can't be imitated by competitors Yes Providing Strong Competitive Advantage
Successful Implementation of Digital Strategy at Marriott Yes, without a comprehensive digital strategy it is extremely difficult to compete No, as most of the firms are investing into digitalizing operations Can be imitated by competitors One of the leading player in the industry Digital strategy has become critical in the industry but it can't provide sustainable competitive advantage to
Global and Local Presence of Marriott Yes, as it diversify the revenue streams and isolate company's balance sheet from economic cycles Yes Can be imitated by competitors of Marriott but at a relatively high cost Yes, it is one of the most diversified companies in its industry Providing Strong Competitive Advantage
Customer Community of Marriott Yes, as customers are co-creating products Yes, the Marriott has able to build a special relationship with its customers It is very difficult for Marriott competitors to imitate the culture and community dedication Going by the data, there is still a lot of upside in building on Marriott customers community ecosystem Providing Strong Competitive Advantage
Pricing Strategies of Marriott Yes, Marriott has sound pricing strategies No Pricing strategies are regularly imitated in the industry Yes, firm has a pricing analytics engine It can only provide Marriott with a Temporary Competitive Advantage
Position among Retailers and Wholesalers – Marriott retail strategy Yes, Marriott has strong relationship with retailers and wholesalers Yes, Marriott has dedicated channel partners Difficult to imitate though not impossible Yes, over the years company has used it successfully Sustainable Competitive Advantage
Marketing Expertise within Marriott Yes, firms are competing based on differentiation in the industry No, as most of the competitors also have good marketing departments and expertise Pricing strategies of Marriott are often matched by competitors Yes, Marriott is leveraging both its inhouse marketing department and external expertise Temporary Competitive Advantage
Opportunities for Brand Extensions for Marriott products Yes, new niches are emerging in the market No, as most of the competitors are also targeting those niches Yes can be imitated by the competitors Brand extensions will require higher marketing budget Temporary Competitive Advantage
Alignment of Activities with Marriott Corporate Strategy Yes No Each of the firm has its own strategy Yes, company has organizational skills to extract the maximum out of it. Still lots of potential to build on it
Sales Force and Channel Management of Marriott Yes No Can be imitated by competitors Still there is lot of potential to utilize the excellent sales force Can provide Marriott sustainable competitive advantage. Potential is certainly there.


Marriott SWOT Analysis, SWOT Matrix, Weighted SWOT Case Study Solution & Analysis





Books and References


Ahir Gopaldas and Anton Siebert (2022 July August) "What You’re Getting Wrong About Customer Journeys", Harvard Business Review , 92
Linda A. Hill, Emily Tedards, and Taran Swan (2021) "Drive Innovation with Better Decision-Making", Harvard Business Review 86
Dyer, J. H., & Hatch, N. (2004). Using Supplier Networks to Learn Faster. Sloan Management Review, 45(3), 57–63
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120
Dyer, J. H., Kale, P., & Singh, H. (2004, July–August). When to ally and when to acquire. Harvard Business Review, 109–115

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